Leads the FMCG corporate banking sector strategy, business growth, profitability, client relationship development, cross-selling, credit proposal quality, and portfolio risk management. Directs relationship managers, ensures customer retention, develops client plans, and oversees recruitment, coaching, performance management, and team development. Requires extensive banking experience, senior management expertise, strong commercial performance, regulatory knowledge, and relationship leadership skills.
MAIN DUTIES AND RESPONSIBILITIES
- To develop and lead the implementation of the FMCG Sector strategy in line with overall Corporate Banking Strategy
- Deliver on Sector Annual Business Growth Targets: Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers.
- Oversee the execution of client deals in line with the developed strategic client plans.
- Ensure strong cross-selling and development of ecosystem banking of existing and new products to existing and new clients.
- Develop and align detailed client marketing plans and drive the client’s pricing and ROE (including relevant drivers e.g. risk grade, industry outlook). Ensure overall client profitability.
- To conduct ongoing review of client base for potential high-risk clients.
- Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
- Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest.
- Spearhead the implementation of client strategic plans.
- Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements.
- Maintain the quality of assigned portfolio within the stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.
- Lead, Develop and Direct the relationship management team to deliver the department’s financial and non-financial performance targets.
- Responsible for the recruitment, development and retention of relevant skills and resources in order to meet the business needs.
- Responsible for performance management of relationship management team – Monitor and Manage the performance and development of staff within relationship management team. This includes regular one-on-one feedback sessions, coaching, conducting mid-year and final performance appraisals, as well as moderation.
JOB REQUIREMENTS
- University Degree from a recognized institution.
- Master’s degree in finance or Business-Related Field will be an added advantage
- 8 years’ experience (in well-established organization) in Banking/Financial institutions with at least 6 years in senior management positions relevant to the FMCG sub-sectors in Corporate Banking.
- Track record of attaining targets of business growth and profitability in the financial services and banking sector.
- Have appreciation and operating knowledge of the banking industry, market, trends as well as challenges.
- Demonstrable cross-cultural, people and relationship management skills, team motivation and leadership competence.
- Sound understanding of statutory and regulatory requirements of corporate governance, business and banking operations.
- Effective communication and interpersonal skills.
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