Title: Hardware Lab Technician
Location: Costa Mesa, CA (Fully Onsite)
Job Type: Full time - Non-Exempt
Job Overview:
We are seeking a Hardware Lab Technician to join our team. The ideal candidate will assist in the design, development, and testing of various hardware projects. This role requires a strong attention to detail and the ability to work collaboratively with the engineering team with great execution on timely manners.
About this roll* (Responsibilities)
- Work cross-functionally with the Delphi engineering team and product manager to assist in validating new and existing hardware
- Maintain the existing hardware inventory and assist with intake of new hardware products
- Process shipments and management of hardware to and from various employees across Toast.
- Organize and document tests to get concise information in a repeatable format.
- Create documents for standard operating procedures.
- Work with a variety of machinery and test & measurement equipment covering compression/tension, heat/humidity, electronic microscopes, ect. And maintain reliability and availability of all hardware
- Maintain, troubleshoot and repair equipment that includes POS and Payment Devices, as part of the Design Validation process.
- Diagnosis and repair Mechanical Engineering failure or issues under Mechanical Engineers’ guidance.
Do you have the right ingredients*? (Requirements)
- Associate or bachelor’s degree in a Tech related Major. Or 3+ years of equivalent experience in a HW, Mechanical Lab or Datacenter environment (working with computers, terminals, and other tech ).
- Critical thinking skills and curiosity, especially for POS product design validation and Root cause analysis working collaboratively with Mechanical Engineering team(s).
- Proficient knowledge of POS, payment devices, display hardware, embedded PCs.
- Ability to coordinate multiple job effectives, and to handle detailed and broad range projects
- Ability to meet deadlines and be detail oriented
- Attention to detail especially with documentation and testing.
- Great communication skills to work with Toasters with different levels of tech understanding.
- Familiarity with Google Workplace tools (Docs, Sheets, etc)
- Ability to self-manage and prioritize tasks.
Nice to have:
- C/C++ programming skills for equipment firmware maintenance, or bug fixes.
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
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For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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