Guidewire PolicyCenter - Sr. Business Analyst

UFG is currently hiring for Guidewire PolicyCenter, Sr. Business Analyst to collaborate with their team members to define business needs, conduct research, gather and document requirements, facilitate discussions, and lead continuous improvement of business processes and team outcomes.  The Sr. Business Analyst leverages experience to guide, mentor, and advise team members and stakeholders.  Our business analysts work in a collaborative and evolving environment that values adaptability, partnerships, and effective communication.

Essential Duties & Responsibilities: 

• Guide, mentor, and review work of other analysts, both within and across teams, on best practices for business analysis and collaboration.
• Gather and document business needs:
  • Elicit business needs using interviews, document analysis, workshops, surveys, site visits, business process descriptions, and task and workflow analysis.
  • Raise awareness of cross-team/functional dependencies and impacts.
  • Capture what the current system is providing to the business (which includes a Product Owner where applicable).
  • Define business needs within complex or ambiguous problem spaces to meet objectives.     
• Gain understanding of the initial scope of work.
  • Summarize the information gathered and ensure team members have a clear and aligned understanding of business needs.
  • Lead research and analysis efforts to define and clarify business needs.
  • Evaluate change requests to project scope based on the perceived benefits and the impact on project timelines.  
  • Recommend only those changes that add value, represent a sound investment, and support project goals and objectives.  
  • Communicate scope of work changes to team members and stakeholders as applicable.
• Analyze the business needs by participating in the following:
  • Help the business unit to understand the abilities of the systems and how they meet business needs.
  • Evaluate information gathered from multiple sources including reconciling discrepancies.
  • Drive alignment across stakeholders and facilitate resolution of conflicting or ambiguous business needs.
  • Distinguish user requests from the underlying needs.
  • Translate information from a technical to non-technical format, and vice versa, to meet the needs of the audience including key stakeholders.
  • Facilitate collaboration of team members to establish the technical vision and to analyze tradeoffs between usability and performance needs.
• Oversee and guide resolution of escalated issues, ensuring appropriate ownership and timely outcomes.
  • Work with internal & external users for matters that do not require code changes.
  • Evaluate and resolve questions and concerns. If necessary, refer issues to the appropriate department for assistance. 
  • Maintain records of issues and solutions.
  • Provide assistance with training documentation as needed.
  • Work with the development teams to test and verify defect resolution.   
• As part of an Agile team, you may perform duties that are typically performed by other job types.
• As part of an Agile team, this role will be accountable to the team Working Agreement and evolving processes developed and adopted by the team.
• Provide or facilitate system maintenance within established standards.
• Lead implementation of new business rules and regulatory requirements where applicable.
  • Drive ongoing development and lead resolution of requirement ambiguities.
  • Direct timely implementation of changes in alignment with project timelines.

Job Specifications: 

Education:

• High School Diploma or equivalent.
• Bachelor’s Degree preferred.

Certifications/Designations:

• Employees are expected to participate in continuing education throughout their careers.

Experience:

• 5+ years of relevant experience including:

• Communication to a wide range of audiences.
• Successful problem solving.

Working Conditions:

• General office Environment. Remote location may be considered.
• Regular work duties may require work outside of regular business hours.

Pay Transparency Statement:

UFG Insurance is committed to fair and equitable compensation practices. The base salary range for this position is $85,000 - $113,000 annually, which represents the typical range for new hires in this role. Individual pay within this range will be determined based on a variety of factors, including relevant experience, education, certifications, skills, internal equity, geography and market data. 

In addition to base salary, UFG Insurance offers a comprehensive total rewards package that includes:

• Annual incentive compensation
• Medical, dental, vision & life insurance
• Accident, critical Illness & short-term disability insurance
• Retirement plans with employer contributions
• Generous time-off program
• Programs designed to support the employee well-being and financial security.

This pay range disclosure is provided in accordance with applicable state and local pay transparency laws.