GTM at Zapier

At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.

Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.

Hi there!

We don't always have a perfectly titled role open that matches where you've been, but that doesn't mean we're not interested in you!

This posting is for people who are genuinely excited about what Zapier is building at the intersection of automation and AI, and who think they have something to contribute to our go-to-market motion, even if their background doesn't follow a straight line into sales or GTM.

Zapier's go-to-market organization operates like a startup - In the last year and a half, we've pivoted from an SMB product to an enterprise one, and from product-led growth to sales-led growth. And that means anyone who joins our go-to-market team is going to be building the playbooks.

If that excites you, read on!

Who tends to thrive here:

The consultant or advisor making the leap into sales. You've spent years in management consulting, strategy, or advisory work, building trust with executives, diagnosing complex problems, and translating your thinking into clear recommendations. You've probably already been using AI to accelerate your work or help clients think through how to do the same. You've wondered what it would look like to be on the other side of the table - and Zapier is the perfect place for you to make that leap.

The founder or operator who wants to sell something they believe in. You've built something, run something, or been early enough at a company that you wore ten hats at once. You've used AI not just as a productivity tool but as a way to move faster, document better, and do things that used to require a whole team. You're not looking for a rigid playbook, you want to figure it out, and you have the tools and the instincts to do that.

The technical generalist who's been building with AI. You're not an engineer, but you're not far off. You've been creating automations, building workflows, writing technical documentation, and using AI to do things others haven't figured out yet. Your work looks completely different today than it did three years ago because of how you're using AI. You understand how products work at a meaningful level, you can read and write technical specs without flinching, and you're ready to bring that into a commercial space.

The subject matter expert who's realized they're actually a seller. Maybe you came up in solutions engineering, customer success, partnerships, or product — and people keep telling you that you should be in sales. You've probably already been the person on the team translating technical concepts for executives, building the documentation that actually gets deals across the line, and leaning on AI to do it faster and better. You know you can earn trust in a room and close.

The experienced seller looking to break into AI. You've been selling other products, but you want to be selling AI and automation. You're already at the forefront of the wave. You've been building with AI for the last few years. And this is your moment to combine your selling skills with your passion for AI.

What we look for across all of these:

• Strong communication; whether it’s written, verbal, or in technical situations, you can hold your own with just about any audience.

• You're not just curious about AI; you're actively building with it; you can point to workflows you've created, documentation you've written, or processes you've redesigned because of it

• You’re deeply technical; you like to understand how things work, you’re building AI workflows for fun on the weekends, you’re constantly testing out new software. Maybe you even studied computer science or completed a bootcamp.

• Excellence is your default mode; you have a track record of being in the top tier of whatever you've done - in your career, a previous pursuit, or both. We're not prescriptive about what that looks like, but you know it when you see it in yourself

• Competitive drive; you've operated in high-stakes environments and you're motivated by winning, not just participating

• Comfort with ambiguity; we're building and iterating and we need people who can do the same

What you might be stepping into:

Roles on our GTM team span enterprise and mid-market sales, solutions architecture, and automation strategy. If you apply here, we'll get a sense of where your background fits best and reach out if there's an active role that makes sense — or keep you in mind as we grow.

#liremote #remote

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.