Growth Generalist

TrustScale is seeking a hands-on Growth Generalist to support the Growth team across AI-enabled workflows, CRM operations, prospecting, market research, and channel development.

This role is ideal for someone who can move comfortably between technology, research, operational execution, and commercial growth activities. The Growth Generalist will work directly with the Director of Growth to improve internal processes, build and test AI-supported workflows, strengthen CRM operations, develop prospecting pipelines, and support execution across evolving growth priorities.

We are looking for someone who is technically curious, analytical, highly organized, and comfortable taking ownership in a fast-moving environment.

Key Responsibilities

AI & Growth Automation

• Build and refine prompts, AI agents, and automated workflows to improve Growth team productivity.

• Test, evaluate, and optimize AI agents and workflows using Perplexity and other AI tools.

• Identify repetitive Growth activities that can be streamlined or automated.

• Translate business needs into practical AI-enabled workflows and processes.

CRM & Growth Operations

• Support the ongoing management and optimization of HubSpot.

• Review and improve CRM organization, segmentation, workflows, and data quality.

• Help establish scalable processes for managing prospects, accounts, and Growth activities.

• Identify opportunities to improve the accuracy and usability of Growth data.

Prospecting & Pipeline Development

• Research target companies, market segments, and prospective customers.

• Build and maintain structured prospect and target-account lists.

• Support automated SDR and outbound prospecting initiatives.

• Assist with pipeline research and prioritization based on Growth team objectives.

Market & Channel Research

• Conduct market, competitor, and strategic research to support Growth initiatives.

• Research and evaluate potential new marketing, acquisition, and partnership channels.

• Translate research into clear findings and actionable recommendations.

Cross-Functional Growth Support

• Support customer success activities when needed based on business priorities.

• Coordinate with internal stakeholders and executives through Slack, email, and other collaboration tools.

• Take ownership of assigned Growth projects from research through execution.

• Adapt to changing priorities and support emerging Growth initiatives as the business evolves.

Required Qualifications

• 2+ years of relevant experience in growth, marketing operations, revenue operations, business development, CRM operations, or a related field.

• Hands-on experience with HubSpot or a comparable CRM platform.

• Practical experience using AI tools, prompting, automation, or AI-assisted workflows in a professional environment.

• Experience with prospect research, lead generation, account targeting, or outbound growth activities.

• Strong research and analytical skills with the ability to translate information into actionable recommendations.

• Strong written and verbal communication skills.

• Excellent organizational skills and attention to detail.

• Ability to manage multiple priorities and work independently with limited day-to-day supervision.

• Professional judgment and discretion when handling confidential business information.

• Authorization to work in the United States.

Preferred Qualifications

• Experience with Perplexity, AI agents, or workflow automation.

• Experience with automated SDR or prospecting tools.

• Experience working within B2B technology, SaaS, or AI-related organizations.

• Exposure to customer success or other customer-facing commercial functions.

What Success Looks Like

Success in this role means creating practical leverage for the Growth team. You will help turn ideas into repeatable processes, improve the quality and usability of Growth data, strengthen prospecting efforts, and identify opportunities to use AI and automation more effectively.

You should be comfortable experimenting, executing, measuring results, and continuously improving how the Growth team works.

Working at TrustScale

TrustScale operates in a fast-moving AI environment where priorities and technologies evolve quickly. This role provides the opportunity to work directly with Growth leadership, experiment with emerging AI technologies, and contribute across multiple areas of the commercial organization.

We value people who take ownership, communicate clearly, and can move from an idea or business need to practical execution.

This is a remote, part-time independent contractor engagement.