Group Manager, Field Sales

About The RoleThe Sales Manager is a key Field Sales Management position at The RealReal. As a Group Manager, you will drive a field sales team focused on acquiring consigned items from our existing clients. You're customer-obsessed, adaptable, and passionate about luxury brands, fashion, and sustainability. Above all, you embody the TRR culture through collaboration, driving results, and building for the future.

What You Get To Do Every Day

• Drive field sales team to meet/exceed daily & monthly KPIs

• Shadow field sales representative appointments to improve/monitor performance

• Continually coach and train field sales representatives for optimal performance

• Leverage customer reporting in order to identify opportunities to increase client engagement and consignments

• Monitor and address customer feedback for team

• Provide accurate reporting to Sales Leadership on team strategy & goals

• Ensure the team is following protocol in processing, pricing, safety, consignor communication etc.

• Interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

What You Bring To The Role

•  2+ years of work experience in sales management

• Motivated by a desire to win and excel and grow your business in a competitive sales environment

• Outstanding communication and presentation skills

• Thrive in a dynamic, fast-paced work environment

• Ability to build rapport, establish trust, provide empathy and build credibility with clients quickly

• Efficiency and strong organizational, time management and communication skills

• Ability to use technological tools with ease G-Suite, Email, SalesForce, CRM

• Ability to lift and move up to 25 lbs

• Must live within 25 miles of assigned territory

• Ability to be in field alongside team weekly anywhere in assigned territory

• A current, valid driver’s license

• Car insurance that meets or exceeds local requirements

• A satisfactory Motor Vehicle Record (MVR)   

Compensation, Benefits, + Perks

• Base salary plus uncapped commission

• $2200/mo commission target

• Annual Elite Club Trip for top performers

• Monthly sales competitions (i.e. cash | prizes | site credit)

• Employee Stock Purchase Plan

• 401K with Company Match

• Medical, Dental & Vision Insurance

• Paid Parental Leave

• 9 Paid Company Holidays

• Flexible Time Off (With Manager Approval)

• Find out more about our Benefits here.

The expected salary range for this role is $83,101.00-$109,344.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.