Group Insurance Administrator

Description and Requirements
Role Value Proposition
A Group Insurance Administrator delivers high quality service to participants and institutional customers by providing administrative services relating to enrollments and beneficiary maintenance for group life recordkeeping.
Job Responsibilities

• Performs intermediate level clerical duties requiring some analysis and individual judgment. Consults with Senior Group Insurance Administrator and/or Manager on complex problems.
• Maintains data in the administrative systems; troubleshoots and corrects data issues. Works various transaction error reports and queues.
• Processes demographic, beneficiary, and ownership changes, return mail and completes other miscellaneous participant level updates.
• Follows up on items found not in good order and completes required mail backs.
• Completes participant level enrollments and re-enrollments for contributory products.
• Perform ancillary support functions.

Essential Business Experience and Technical Skills
Required:

• High School Diploma
• 1-3 years business experience or Bachelor's degree.
• Excellent oral and written communication skills.
• Detail-oriented with strong time management and organizational skills.
• Ability to work independently

Preferred:

• 3+ years of customer service experience.
• Basic Excel knowledge.

The expected salary range for this position is $45,000 - $51,500. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.
$45,000 - $51,500