Global Sales Operations, Revenue Optimization Manager (Remote)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

Reporting to our Global Sales Operations Performance & Compensation Director, CrowdStrike seeks experienced professionals for the role of Global Sales Operations Revenue Optimization Manager. This role will be instrumental in implementing and optimizing revenue-impacting programs across the global sales organization, ensuring consistent policy application, and driving commercial excellence at scale.

As a result-oriented team member, this individual will have demonstrated success in working with sales leadership teams across the geographies with proven skills in relationship building with internal stakeholders, planning & executing for business scale and velocity, and maximizing outcomes for the company.

As a key member of Global Sales Operations, the Revenue Optimization Manager will leverage a high degree of business acumen to: objectively partner with and guide the sales and finance leadership teams on deal effectiveness, ARR impact, program and policy management; be a key stakeholder to drive commercial effectiveness at scale as we seek to grow regionally and globally.

What You'll Do:

Deal Effectiveness, Reviews, and Approval Management

• Assess the commercial effectiveness of complex deal structures and serve as a resource for sales and finance leadership on commercial deal evaluation

• Collaborate with sales and finance leadership to define and administrate commercial offers to optimize short and long-term ARR performance

• Review non-standard deals for compliance with established protocols

• Provide analytical support and serve as a business representative for continuous enhancements and automations to support programmatic improvements to program 

Compensation Program Management

• Serve as a primary resource for compensation and policy exception requests

• Partner with the commissions team to translate compensation program materials into field-friendly formats

• Support commissions team and sales leadership team with evaluation of compensation effectiveness of programs (plan components, SPIFFs, etc.)

• Support compensation program audits and compliance reviews

Policy & Rules of Engagement (ROE) Management

• Serve as a primary resource for executing the global ROE policy implementation

• Develop and recommend process enhancements to improve operational efficiency

• Partner with data analytics to maintain dashboards for policy monitoring

• Drive cross-functional alignment with CPQ, Deal Desk, Finance, Commissions, HR, and Legal teams

What You'll Need:

• 5+ years of experience in Revenue/Sales Operations, Sales, Finance, or related field

• Bachelor's degree in Business, Finance, Sales, or related field is required.

• Strong analytical skills with the ability to interpret and manipulate data. Experience with CRM systems (Salesforce) and data visualization tools (Tableau) is preferred.

•  Must be successful in driving change management, and in achieving support, engagement, and coordination with stakeholders in sales.

• Prior experience with software/SaaS enterprise licensing models, software revenue recognition principles, and pricing strategies preferred.

• Ability to quickly synthesize data and provide recommendations. Strong written communication skills to document recommendations.

•  Have high emotional intelligence - solves problems, coaches others, seeks feedback for improvement. Excellence in stakeholder management and cross-functional collaboration

•  Preferably extensive knowledge of sales principles and practices, sales performance analytics, or sales compensation design / implementation

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Benefits of Working at CrowdStrike:

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs 

• Competitive vacation and holidays for recharge  

• Paid parental and adoption leaves

• Professional development opportunities for all employees regardless of level or role

• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

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