Global Operations - Reception / Conference Room Booker

Job Description

Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, licensing, media finance, consumer investing, fashion, trademark licensing, and philanthropy.  Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world.  The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations.

The Role

CAA is seeking an organized customer focused individual to join our Los Angeles office’s Reception-Conference Rooms team. Candidates in the department gain first-hand industry experience while serving as the operational hub of the agency. This team is an important part of the CAA culture and structure and will be required to work on site in the office five days a week.

THIS ROLE COULD BE RIGHT FOR YOU IF YOU FIND YOURSELF IN THESE DESCRIPTIONS…

• You enjoy working with and helping others

• You have a team-first mentality and enjoy contributing to the greater goal

• You are organized and have a high attention to detail

• You are able to use good judgement in high pressure environments and partner closely with others

• You thrive in a fast-paced environment and are able to remain calm under pressure

• You enjoy finding creative solutions

• You have excellent written and communication skills

•Able to deliver results in a dynamic and ambiguous environment

Responsibilities

• Manage booking schedules for approximately 20 conference rooms
• Run and distribute reports for various departments
• Communicate and coordinate with assistants and conference room team members on conference room availability and changes
• Coordinate inter-office/global meeting rooms
• Understand and coordinate conference room bookings between various time zones
• Have full comprehension of the intricacies and differences of each conference room
• Partner with tech/AV on set up needs
• Be responsive to last minute changes and ensure calendar updates in real time

Requirements

• Demonstrated ability to work in a high client service environment
• Demonstrated ability for attention to detail
• Experience working with scheduling software
• Ability to remain in a stationary position for a majority of the time (e.g. 90% sitting; 10% walking)
• Desire to grow within the Entertainment, Media, and Sports Industry
• Strong communication skills, with an emphasis on both phone and email communication
• Excellent interpersonal and problem resolution skills
• Demonstrated ability to build relationships at all level of an organization
• Basic computer skills needed with the ability to quickly adapt to new software and tools
• Able to multi-task and complete all tasks in a timely manner
• Proactive team player
• Detail-oriented and extremely organized
• Ability to work in a fast paced, high pressure environment

Location

This role is onsite/in office in our Los Angeles offices.

Compensation

The base hourly rate for this position is in the range of $20-$21. This position also is eligible for benefits and discretionary bonus. Ultimately, wages may vary based upon, but not limited to, relevant experience, time in role, business sector, and geographic location, among other criteria. Please talk with a CAA Recruiter to learn more.

Creative Artists Agency, LLC (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate on the basis of race (inclusive of traits historically associated with race, including hair texture and protective hairstyles), color, religion, creed, gender or sex (including pregnancy, childbirth, breastfeeding or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, genetic information, family and medical care leave status, military or veteran status, marital status, family status, sexual orientation, gender identity, gender expression, political affiliation, an employee’s or their dependent’s reproductive health decision making (e.g., the decision to use or access a particular drug, device or medical service), or any other characteristic protected by applicable law.

The Company also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities.

CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.