Global Execution Services Functional Support Manager

Winner of Built In's 2025 Best Places to Work in Chicago & Midsize Companies to Work For in Chicago
About ABN AMRO Clearing USA LLC:
ABN AMRO Clearing USA LLC (AAC-USA) is a subsidiary of ABN AMRO Clearing Bank N.V. (AACB) We are a global clearing firm that provides an integrated suite of financial services to professional trading participants in the global financial market.
The core service offering consists of clearing, execution, settlement, and stock borrowing and lending. AAC-USA has a Global Reach through direct and indirect clearing memberships to over 90 of the world's leading exchanges. Our international network provides comprehensive market access to exchange-listed instruments such as stocks, futures, and options. ABN AMRO Clearing USA LLC-Member FINRA, NFA, FIA and SIPC.
Job Overview:
The AAC-USA Global Execution Services team is responsible for providing the highest level of quality support to clients across multiple exchange, asset classes and vendor platforms.
This role will work closely with clients, other departments, exchanges and third-party suppliers to onboard new clients within documented procedural guidelines.
This position is based in our Chicago office and requires a min of 3 days per week onsite in office.
Job Responsibilities:

• Willingness to challenge exchanges and third-party vendors through clear communication on improvements to software and processes used by ABN
• Adhering to procedure, managing the setup of new clients and traders, the removal of old clients and traders, enabling accounts and connecting IDs etc. where required
• Assist in the duties of administering risk limits on the trading systems in accordance with agreed procedures between GES and Risk
• Work with internal teams to deliver high quality support without compromising ABN and GES processes and procedures
• Champion client requests and requirements to internal teams within GES procedures
• Manage exchange, broker and vendor relationships, ensuring changes that can impact ABN are managed and communicated externally and internally to all impact parties
• Maintain GES data within the ABN platform, ensure compliance with applicable regulations related to GES activities i.e. record keeping, operator ID management etc.
• Maintain global communications between GES teams in other regions, delivering training on US process and procedure (when required)
• Ability to adapt to new technology
• Deliver projects on time and with accuracy
• Understand internal escalation procedures
• Perform periodic user reviews within required timelines
• Constant review of existing procedures to ensure they are relevant and to identify improvements to these
• Manage client invoicing process on a monthly basis

Basic Qualifications:

• 8+ years of experience working within financial services, with a strong knowledge of equity, futures & options market structure
• Proven experience managing and mentoring direct reports
• FINRA Series 3
• Good understanding of the functionality of the trading software
• Knowledge of FIX protocol and electronic trading including risk management, clearing and post trade processing
• Strong knowledge of regulation that impacts Automated & DMA Trading in futures, options and equities
• Ability to work with internal and external stakeholders
• Strong verbal and written communication skills
• Ability to manage and construct SQL queries

Preferred Qualifications:

• FINRA Series 7
• FINRA Series 63
• Excellent knowledge of Equity and Option markets with strong knowledge of Smart Order Routing and benchmark algorithmic trading
• Knowledge of Best Execution / execution quality reporting
• Knowledge of US and EU derivative exchanges on at least 3 of CME, ICE, Eurex, LME, CBOE, Nodal, Coinbase exchanges
• Knowledge of UL Desk and Trading Technologies trading platforms

Annual base salary, not including discretionary bonus eligibility: $150,000+
Perks and Benefits:
As a global leader in financial services, we rely on our employees to deliver their best work for our clients. We invest in our employees by offering a host of benefits and perks.

• Flexible hybrid work schedules (generally a minimum of three days per week onsite) with a one-time stipend to help improve hybrid working capabilities
• Generous paid time off, sick days, market-based holiday schedule, sabbatical leave, parental/bonding leave plan and volunteer day off
• Competitive health benefit offerings, including choice of medical plans through BCBS-IL, dental plan, vision and flexible spending accounts
• Complimentary annual membership to One Medical, a dedicated EAP and a benefits concierge service
• Employer paid benefits such as term life, AD&D and disability insurance
• Robust 401(k) Plan with a generous match and vesting schedule
• Annual learning stipend and tuition assistance program to help employees pursue additional education
• Company-issued laptops and role dependent mobile stipend
• Corporate Divvy memberships and pre-tax commuter benefits
• Monthly wellness subsidy available to be used towards wellness and fitness activities
• Regular, open communication including monthly Town Hall meetings with the Management Team
• A matrixed, culture-based organization with collaborative teams that promote diversity, equity and inclusion
• Weekly lunch credit, Free coffee & tea, fresh fruit and snacks, "bagel Wednesday" and monthly treats to celebrate workiversaries and birthdays
• Employee-led committees to bring awareness and inclusive activities to our employees
• Modern open office with a large kitchen/meeting gathering area - including foosball and ping pong tables
• Private, well-equipped Mother's room
• Office is conveniently located in the Chicago Loop Financial District - close to CTA and Metra
• Well-maintained building (an architectural "masterpiece") and a part of Chicago history - with a robust business center, gym, restaurants, café, game room and a shared rooftop terrace with green space

This information is intended as a summary of potential benefits only. Eligibility for the plans and programs listed here depends on the nature of employment, length of service and other factors. Actual coverage is governed by supporting summary plan descriptions and related policies.
ABN AMRO Clearing USA (AAC-USA) is proud to be an equal opportunity employer. AAC-USA celebrates diversity and does not discriminate on the basis of actual or perceived race; creed; color; religion; alienage or national origin; ancestry; citizenship status; age; disability or handicap; sex; marital status; veteran status; sexual orientation; status as a survivor of domestic violence, sex offenses, or stalking; genetic predisposition or carrier status; gender identity or expression; or any other characteristic protected by applicable federal, state or local laws.
We cultivate a culture of inclusion for all employees that respects individual strengths, views and experiences. This enables us to be a better and stronger team - one that makes better decisions and delivers better business results. AAC-USA participates in the E-Verify program in the US.
Notice and Disclaimer to External Recruitment Agencies:
External recruitment agencies must have a signed agreement with ABN AMRO Clearing USA, LLC ("AAC-USA") prior to submitting a resume to fill a vacancy. In addition, a recruitment agency may only submit a resume when invited in writing by an AAC-USA Talent Acquisition Specialist to join the search to fill a specific vacancy. Any resume or other candidate information sent to AAC-USA not in accordance with the foregoing procedure will be considered exclusive property of AAC-USA, with respect to which no placement fee will be due, owing or paid to the sender.