Global Benefits Communications Specialist - Hybrid (Los Angeles, CA)

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There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

We are looking for a Specialist to join our Global Communications team to support employee communications related to our benefits and wellbeing programs. Reporting to the Senior Manager, Global Benefits Communications, this Specialist will be responsible for the development and delivery of clear and engaging communications and campaigns that help employees understand and engage with their benefits and resources to support their health, financial security, and overall wellbeing.

Working closely with HR, Total Rewards, vendors and internal stakeholders, you’ll help build trust, drive engagement, and ensure our benefits and wellbeing offerings are communicated with clarity and care. Based in Los Angeles, this position will be a hybrid with a mix of working in an AECOM office and from home. The successful candidate will join a geographically dispersed communications team to support the execution of benefits and well-being activities that impact and improve the way our people work and live.

Our ideal teammate is:

• A confident and creative communicator and storyteller
• A critical thinker focused on meaningful outcomes and results
• Skilled at all forms of communication including speech, words, images, video, social and web
• A concise and compelling writer
• A positive and enthusiastic team player
• Detail oriented and passionate about great work
• Comfortable with communications technology and complex environments

Responsibilities include:

• Support the development of and execute on communications campaigns throughout the year in support of Open Enrollment and other benefits and wellbeing initiatives—collaborating on channel selection, tactics and audience targeting to drive understanding and engagement.
• Write and refine clear, accessible content on topics such as medical plan changes, dental and vision coverage, enrollment periods, and retirement education, translating complex benefits details into relatable language.
• Develop and deliver materials to support campaigns and strategies. This includes but is not limited to tactics like leadership messages, employee newsletter stories, intranet content, talking points, FAQs, presentations, blogs, social posts, and videos.
• Tailor messages for diverse global audiences, ensuring alignment with cultural norms and local compliance requirements.
• Partner with internal stakeholders (e.g., regional HR, legal, rewards, internal comms) to ensure communications are timely, accurate, and consistent.
• Track and report engagement metrics and employee feedback to continuously improve communication effectiveness and best practices.
• Provide communication support during change events (e.g., vendor transitions, new program launches, plan design changes) by coordinating messaging drafts and distributing approved communications.
• Maintain and update content on internal benefits platforms and intranet pages.
• Manage translation processes to support global rollout of materials in local languages as needed.
• Coordinate with internal creative teams to produce multimedia or print materials when appropriate.

Minimum Requirements:

• BA/BS + 2 years of relevant communications experience or demonstrated equivalency of experience and/or education
• Strong writing, editing and storytelling skills with the ability to simplify complex information.
• Highly proficient in MS Office suite.
• Demonstrated ability to create a communications plan and execute on it with success.

Preferred Qualifications:

• Experience working in HR and/or Benefits communications
• Familiarity with benefits programs and terminology (e.g., medical, dental, 401(k), wellness, EAP, etc.).
• Experience with intranet platforms (SharePoint) and email newsletter platforms (Poppulo, Workshop, etc.) highly preferred
• Web content management experience in WordPress or similar
• Experience supporting global or multinational teams.
• Experience developing all types of communications for various channels: email and newsletters, intranet pages and collateral, social media posts and short form video.

• Relocation assistance is not available for this position
• Sponsorship for US work authorization is not available for this position now or in the future

Why join us:

• Be part of a purpose-driven team shaping the future of infrastructure around the world.
• Work in a creative and collaborative environment that values innovation and impact.
• Competitive compensation, benefits, and professional development opportunities.
• Flexible hybrid work environment.
• AECOM is proud to be the Official Venue Infrastructure Partner for the Los Angeles 2028 Olympic and Paralympic Games and Team USA. Join the team helping leave a legacy in Los Angeles.

Ready to inspire top talent and elevate our brand? Apply now and help us build a workplace people are proud to join.

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.