The Global Account Manager is responsible for developing sales strategies, managing client relationships, driving sales processes, achieving sales quotas, and ensuring customer satisfaction within top enterprise accounts.
As a Global Account Manager (“GAM”), you are responsible for prospecting and successfully closing customer new business within our Top 100 Model N customer base. The GAM role manages a set of accounts and acts as the primary point of contact for our customers to and close complex business opportunities.
Responsibilities
- Build, own, and execute a sales strategy for all assigned accounts (Parent & Subsidiaries) including cross sell of new products to existing customer base.
- Demonstrate product and industry knowledge and understanding of Model N’s unique Value Proposition
- Build strong long-term relationships with external key stakeholders as the primary point of contact on behalf of Model N to drive buy-in and ultimately adoption of Model N’s solutions
- Organize and leverage various internal Model N teams (Solutions, Partners, Support, Professional Services, etc.) in appropriate phases of the sales cycle to drive discovery and deliver compelling business value propositions
- Own and lead the joint strategic plans and quarterly strategic business reviews with customers to ensure they are maximizing their current Model N investment and taking advantage of new and future product capabilities to support their ever-changing business needs
- Serve as a customer advocate within Model N, championing changes to the product and internal processes that will increase usage, success, and satisfaction
- Regularly maintain contacts and accurate Account/Opportunity data in Salesforce for assigned territory
- Meet and exceed an annual sales quota for ARR, annual and quarterly funnel targets
- Adopt and utilize the “Model N Way” of selling including tools and resources for each phase of the sales cycle
- Generate new leads and opportunities within an assigned territory via upselling and cross-selling
- Assist with a customer renewal process as needed
Qualifications
- Minimum of 5+ years of experience in a quota carrying sales role for enterprise software / SaaS companies; bachelor’s degree or equivalent practical experience
- Successful track record selling complex solution suite such as ERP or Quote to Cash desired
- Experience selling into large enterprise [Life Sciences][High Tech] customers and managing and negotiating larger enterprise deals
- MEDDPIC sales experience leveraging provocative method to inspire customers to change and be a trusted advisor throughout the solution sales process
- Ability to drive the sales process effectively through phone calls, emails, and virtual and on-site meetings
- Strong leadership and interpersonal skills, with the ability to motivate and guide team members.
- Experience using Salesforce.com
- Ability to travel ~25-50%
At Model N we offer fair, equitable and competitive salary ranges for all positions. Compensation varies depending on factors that may include a candidate’s relevant experience, education and/or certifications, location, training, and other skills.
Additionally, Model N offers a robust total rewards package that supports individuals to be their best and protects the well-being of participating dependents. Such benefits include medical, dental, vision, health savings, flexible savings, commuter benefits, matching 401K, PTO, VTO, life insurance, pet insurance, employee assistance programs, mental health programs, charitable giving, coaching, career growth and much more.
The base salary for this position will be $140,000 - $150,000. If your salary expectations are outside of this range, feel free to apply and discuss your expectations with our recruiters. We are constantly opening up new positions and you might match another opening at a different level.
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About Model N
Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech, and high-tech innovators. For more than 25 years, we have helped customers maximize revenue, streamline operations, and maintain compliance through cloud-based software, value-added services, and data-driven insights. With a focus on innovation and customer success, Model N empowers life sciences and high-tech manufacturers to bring life-changing products to the world more efficiently and profitably. Model N is trusted by over 150 of the world’s leading companies across more than 120 countries. For more information, visit www.modeln.com.
Equal Opportunity Statement
Model N values diversity at our company and is proud to be an equal opportunity employer. Model N considers qualified applicants without regard to race, ethnicity, religion, creed, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. Please reference https://www.eeoc.gov/employers/eeo-law-poster for more information.
For US applicants, Personal Data processed in connection with candidate evaluation and decision-making, onboarding, and continued employment at Model N will be done in accordance with the Model N HR Privacy Policy found at http://www.modeln.com/applicant-and-employee-privacy-notice/
Top Skills
Salesforce
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