General Manager

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

We are currently seeking a General Manager to join our Retail Property Management team in San Francisco (Metreon). Our team’s priorities are:

• Providing an experiential approach which guides a differentiated property management experience, resulting in better care and better business
• Support the exponential growth of our business by providing people integration and synergy
• Develop our people for bigger and better roles
• Supporting ambitions beyond the workplace
• Applying new technology and data to drive change

What this job involves  

Managing industry changing properties

As the General Manager (GM), you will provide leadership to your team and outstanding customer service to your clients, while managing a retail portfolio.  You are responsible for all aspects of client and tenant satisfaction.  As the lead professional, you will also be responsible for preparing budgets and financial reports, managing TI and/or capital improvement projects, and developing your staff. You will be an excellent communicator (both written and verbal) to both building owners and tenants to ensure an ongoing, successful relationship. 
 

Creating strategic and collaborative solutions

You are an individual who sees the big picture, acts decisively and focuses on creating an energized and collaborative environment. As a General Manager, you will contribute to the establishment and refinement of work quality, cultural initiatives and best practices to drive results as a team. You will also contribute to developing successful, diverse teams through inclusive and thoughtful means of communication.
 

Embracing the human side of business

You are people focused, seeking out and understanding the needs, perspectives and motivations of clients and team members alike. Your ability to communicate well and manage client, tenant and vendor relationships will allow for seamless conflict resolution and client retention.
 

Sound like you? To apply you need to be:

• Bachelor’s degree (require) and advanced degree a plus
• Minimum of five (5) years of commercial property management experience including recent experience managing retail property
• Must have strong financial acumen and experience preparing budgets, CAM reconciliations, and other types of related financial reports
• Familiarity with building systems, lease negotiation, documentation and administration
• Must have at least 3 years of management experience
• California Real Estate License is required within the first three months of employment
• Experience using a property management accounting platform, such as Yardi, Kardin or MRI is required

A relationship builder

Both verbal and written communication skills are vital, and, of course you’ll be good at establishing relationships with all levels of the organization & external clients.

Tech minded

The real estate industry is consistently changing with technology. You’ll need to make technology work to your advantage. You must demonstrate proficiency in the use and application of technology tools and continually seek opportunities to develop your skillset.

An achiever

You’ll have a proven track record of results as we’ll expect you to act decisively, think big, and manage your time to meet deadlines in a fast-paced, high volume environment. Most importantly, you’ll want to contribute to a diverse, supportive, and talented team

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.