General Manager, ProcurementWorks

Tonkean is the world’s first totally customizable process experience platform. With Tonkean, you can create intelligent, personalized automations that integrate with every app or system your organization uses. You can cultivate an employee experience that democratizes access to innovative technologies traditionally only available to highly trained developers. You can enable employees to focus more fully on high-value tasks, because you can enable them to automate low-value tasks. You can create inbox solutions that automatically analyze, prioritize, and route unstructured requests coming from any source, and you can track the status of action items as employees collaborate across teams to complete them. And you can design processes that employees are guaranteed to adopt and benefit from no matter their technical acumen, because Tonkean meets employees where they are—eliminating the need for change management—and is 100% no-code. 

At Tonkean, we believe that all this—compliance, efficiency, operational excellence—requires high levels of process adoption. But to ensure high levels of process adoption, you need to create processes that provide a great employee experience: that serve employees’ needs, understand their preferences, and solve their problems. 

To that end, you need a barrier-breaking technology partner. That’s what Tonkean seeks to be.

ROLE OVERVIEW

This is a massive opportunity to shape and scale a transformative product. As the General Manager for ProcurementWorks, you will drive product development, delivery, and implementation, working cross-functionally to ensure a seamless experience for enterprise procurement teams.

If this opportunity excites you, we'd love to talk.

WHAT YOU WILL WORK ON

• Define and own the product vision, roadmap, and strategy for ProcurementWorks, ensuring it meets market needs and exceeds customer expectations.
• Collaborate with procurement leaders and customers to develop detailed workflows, user stories, and requirements that enhance the product.
• Act as a bridge between ProcurementWorks and the core Tonkean platform, ensuring needed features and updates are communicated and prioritized with the main product team.
• Oversee the successful delivery and implementation of ProcurementWorks for enterprise customers, ensuring it meets promised outcomes.
• Establish scalable processes and frameworks to streamline delivery over time, moving toward a plug-and-play model.
• Lead cross-functional collaboration with customer success and implementation teams to ensure smooth onboarding and adoption.
• Work closely with revenue and marketing teams to align on positioning, messaging, and customer feedback.
• Partner with Deloitte and other consulting partners to enhance implementation services and ensure successful rollouts.
• Collaborate with the engineering team to prioritize and execute platform-level features required for ProcurementWorks.
• Build and lead a high-performing team of product managers and delivery specialists dedicated to ProcurementWorks.
• Provide mentorship and guidance, fostering a culture of innovation, collaboration, and execution.

ABOUT YOU

• 10+ years of experience in procurement, enterprise SaaS, or consulting with a strong focus on product development.
• Background in procurement technology or a related field, preferably with experience at companies like Coupa, Ariba, Zip, or similar.
• Hands-on experience developing workflows, user stories, and product requirements tailored to procurement teams.
• Proven track record of building and scaling enterprise software products with a focus on usability, scalability, and customer success.
• Experience managing complex enterprise implementations and transitioning products toward more scalable, repeatable delivery models.
• Demonstrated ability to lead cross-functional teams and influence at all levels of an organization.
• Ability to work effectively with engineering, marketing, and customer-facing teams to drive product success.
• Deep understanding of procurement processes, challenges, and opportunities, with a strong commitment to solving problems in this space.
• Bachelor’s degree in Business, Engineering, or a related field. Advanced degree preferred.

OUR VALUES

• There Is Always A Way.  At Tonkean, we believe that nothing is impossible.  There is a solution to every problem - you just need to find it.  
• Think People First.  We believe in investing in, empowering, and prioritizing people. We work as a team and win as a team. We listen with purpose as we speak with courage. We believe in diversity.  We always ask ourselves: Is this giving value to our customers? Is this improving our team? Is this helping me be better?
• Start With Why And Fail Fast. We believe that progress is the only way forward; that action is always better than no action; that innovation requires bravery.  We believe that every worthwhile “how” starts with an important “why.” If you know the “why”, and you can learn from it, It’s never a failure. It is the operational cost of progress.
• No BS.  To matter, you must - stay focused, keep it simple and always move the needle.  We don’t have time for BS. We don’t waste energy; we prioritize efficiency; we stay focused; and we always try to optimize for what’s important. 

PERKS AND BENEFITS

• Join a team building the future of procurement with a product poised for rapid growth.
• Shape and scale a flagship product that transforms how enterprises manage procurement.
• Culture: Collaborate with a team that values transparency, innovation, and a people-first approach. with a talented yet humble team as we empower operations teams and eliminate mundane tasks
• Competitive compensation & equity package
• Tonkean provides each employee with a new MacBook Pro and a $1000 remote office setup stipend in the first year.

Tonkean welcomes everyone. We believe every member of our team enriches our diversity and inclusion by broadening our ways of problem-solving for future challenges. Even if you don't meet 100% of the qualifications for this job, we strongly encourage you to apply and tell us why you’d be a great fit.

Tonkean is an Equal Opportunity Employer and participates in the U.S. Federal E-Verify program. We believe diversity is important to building a successful business and do not discriminate based upon race, religion, color, national origin, sex, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or any other status protected by the laws or regulations in the locations where we operate. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with criminal histories.