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The Associate Support Engineer role involves troubleshooting customer issues, collaborating with various teams, and contributing to code and documentation. You will manage support tickets and participate in on-call rotations to deliver customer support, focusing on both self-managed and SaaS customers.
Top Skills:
BashGitLinuxRubyZendesk
Cloud • Security • Software • Cybersecurity • Automation
The Support Engineer will interact with customers, troubleshoot issues, support both self-managed and SaaS setups, and collaborate with various teams to improve processes and features.
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Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
The Security Detection Engineer Manager will design detection mechanisms, lead a team of developers, analyze threats, and improve security policies.
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What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
