GCO - Deployment Engineer

At Cognyte we create mind-blowing security analytics software to speed up investigations and allow customers to detect and respond to real security threats like, crime, fraud, cyber threats, crypto crime, and more.

We did a spinoff in early 2021 and are independently traded on Nasdaq. We’re young, develop cutting-edge technology, and we’re going far, fast.

We are looking for an exceptional and passionate Deployment Engineer to join our Tactical Intelligence team in North América.

So, if you excel at deploying and supporting tactical intelligence solutions, have hands-on experience with GSM, UMTS, and LTE technologies, and are ready to work closely with government security customers, we want to hear from you!

 As a Deployment Engineer you’ll make an impact on:

• Deploy our systems at customer sites, conduct end-user training, and perform the Acceptance Tests for our unique GSM, UMTS, and LTE solutions
• Oversee projects from initiation to completion of the Acceptance Tests
• Prepare and update of project documentation
• On-site and remote technical support (Tier 3) for our systems for both software and hardware
• Constant communication and collaboration with in-house teams are necessary to ensure a successful customer experience
• Follow departmental processes and ensure KPIs are met
• Ability to take project requirements and ensure that are met before the deployment phase

For that mission you’ll need:

• Strong background in intelligence technologies and methodologies
• CSS (Cell Site Simulators) experience
• Strong relationship and knowledge of government security (police, defense/military, intelligence services) customer base. Law enforcement background at the local, state, or federal is a plus!
• Telco or Wireless Communications experience with GSM, UMTS, and LTE
• Prior experience using Electrical or RF Lab equipment
• Minimum education level: Telecommunication, Computer Studies or Equivalent
• Experience in technical pre-sale, customer support, and conducting technical training
• Strong understanding of Windows OS, Advanced IT Skills
• US Citizen is Required

We believe that diverse teams drive the greatness of ideas, products, and companies. Whatever your race, gender, age, creed, or taste in music – if you’ve got the drive, commitment, and dedication to be the best, do your best, and work with the best, then come join us. We’re waiting for curious? Apply now.

If hired for this position, the base salary range would be between 100$-120$. The base salary range represents the anticipated low and high end of the salary range for this position. Actual salaries may vary based on various factors including but not limited to work location, skills, experience, and performance. The range listed is just one component of Cognyte’s total compensation package for employees. Other rewards may include annual discretionary bonuses and short and long-term incentives. In addition, Cognyte provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a 401K employer matching program, paid holidays, and PTO.