Company Overview:
Did you know it takes a member of congress, on average, 45 days to respond to even the most basic constituent request? We view this as a fundamental breakdown in the UX of representative democracy and we're building a platform to fix it.
Indigov is a constituent relationship management suite for the modern representative. Our platform reduces average response times from weeks to minutes for 90% of incoming messages. At Indigov, we have defined a new category of software, which is changing communication between elected officials and the people they serve. We are growing quickly in both customer acquisition and revenue, and you can find Indigov across the US in the United States House of Representatives, State legislatures, Governors, Attorneys General, Mayor and City/County Council offices. Our product is already impacting over 150 million Americans, and we are just getting started.
Role Overview:
Indigov is seeking a highly motivated mid-level engineer to play a pivotal role in building a secure, reliable, and scalable platform for elected representatives and government agencies. You will join a fast-paced, highly collaborative, and close-knit engineering team dedicated to enhancing the user experience of representative democracy
Key Responsibilities:
- Work closely with Product, Design, and Client Success to design, develop, and operationalize new product features that impact our customers and millions of constituents.
- Consistently ship features, services, and improvements to the Indigov platform that are secure, well-tested, and stable.
- Make key architectural decisions about the development of the Indigov stack.
- Write concise, legible, and maintainable code.
- Own solutions end to end, managing complexity and stakeholders directly.
- Debug production issues across services and different levels of the stack
About You:
- 5+ years of experience in designing, implementing, and providing production support for highly reliable and scalable systems, ideally with some of that experience at an early-stage startup.
- Strong working knowledge and experience developing in TypeScript.
- A portfolio of executed products, systems, and services running at scale in production.
- A desire to craft great product experiences that meet our customer’s business needs
- Experience supporting services in production, debugging operational and performance issues, and being an on-call engineer
- Ability to work collaboratively in a remote team setting by communicating proactively and demonstrating a strong sense of ownership.
- Shows empathy towards your coworkers and our customers.
What makes an ideal candidate:
- Passion. Building beautiful products that take complex tasks and make them feel simple and intuitive
- Accountability. In a small team of early employees, it is crucial that we all own the outcome and quality of the work we do. The buck always stops with you!
- Grit. Working with government can be challenging in ways that startups frankly aren’t, but the scale and importance of the problems we are solving more than make up for it. We are looking for folks that share that mentality.
- Curiosity. You care about people and the problems they have, and seek to empathize and understand.
Working at Indigov:
- Competitive salary, equity, healthcare, and 401k
- High-degree of autonomy, flexible remote work, and flexible PTO
- Drive technical direction of the company and help improve the efficacy of the U.S. government
- Equal opportunity employer
- Remote-first culture
Salary Range
The expected salary range for this role is $120,000-$150,000. Salary may vary depending on job-related factors which may include knowledge, skills, and experience.
Location
Candidates must be based in the United States with authorization to work in the U.S.
Because we support government customers, all candidates must be able to pass a government background check which includes fingerprinting.
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