The role involves building AI conversational experiences for enterprise clients, collaborating with teams, and enhancing customer experience through AI solutions.
At Connectly we are building the future of conversational commerce in Latin America with the focus on Whatsapp. Instead of shoppers installing yet another app, we are offering a 360 engagement platform for retailers inside of an app that everyone already have on their phone - Whatsapp.
We are a VC-backed Series B startup with a world-class team hailing from Meta, Google, Uber, and other top Silicon Valley companies. We operate as a hybrid company, with offices in Bogotá and San Francisco, and a remote-first culture everywhere else.
Job summary
- We’re looking for an exceptional Senior Software Engineer who thrives in building large-scale, enterprise-grade systems and is passionate about shaping how AI transforms retail commerce. You’ll work across backend and frontend domains, collaborating closely with product, sales, and AI platform teams to design, prototype, and launch powerful conversational experiences for some of Latin America’s largest retailers. This is a role for an independent problem solver who enjoys both deep technical challenges and high-impact product thinking.
Responsibilities include:
- Design, build, and launch production-grade conversational AI solutions for enterprise clients, from rapid prototypes to scalable deployments.
- Collaborate cross-functionally with product managers, designers, and enterprise partners to define user journeys, performance goals, and success metrics.
- Leverage and contribute to Connectly’s AI platform, working with engineering teams in San Francisco to integrate new capabilities and influence platform direction.
- Experiment with AI-driven features, including LLM-based agents, retrieval systems, and automation pipelines to continuously improve customer engagement.
- Develop and maintain backend systems using Python, AWS, Kafka, Postgres, and DynamoDB for scalability and reliability.
- Establish, track, and iterate on AI performance metrics, leveraging data to optimize outcomes and drive measurable business results.
- Plan and manage your workstream, making thoughtful tradeoffs between deadlines, quality, and innovation.
- Mentor teammates, contribute to code reviews, and uphold engineering best practices in a fast-moving, distributed environment.
What will make you excel at this job:
- Exceptional communication skills with both technical and non-technical stakeholders.
- Deep attention to detail paired with strong system-level thinking — you can zoom out to strategy and dive deep into code.
- A bias for action and results, with comfort navigating ambiguity and evolving product needs.
- Genuine curiosity and a drive to stay ahead of the rapidly changing AI landscape.
- Balance of product sense and technical rigor — you care as much about user experience as you do about system performance.
- Hands-on experience with prompt design, agent evaluation, and LLM-based system integration is a significant plus.
Requirements
- BS or MS in Computer Science or related technical field.
- 5+ years of experience in hands-on software engineering roles.
- Proven track record building and scaling enterprise systems using Python, AWS, Kafka, Postgres, and/or DynamoDB.
- Experience with frontend engineering (React, TypeScript, etc.) is a plus.
- Prior experience developing or deploying conversational AI applications is a strong plus.
- Experience working in fast-paced, customer-centric environments, ideally in a startup or high-growth tech company.
Benefits
- Work alongside an exceptional, mission-driven team in a culture that values curiosity, impact, and continuous learning.
- Competitive compensation with equity participation.
- Unlimited time off and flexible working hours.
- Hybrid work opportunities with offices in Bogotá and San Francisco.
We are a strong believer in passion, curiosity and willingness to learn on the job. If you are in doubt, we encourage you to apply!
Connectly is an equal opportunity employer. We’re committed to building a diverse, inclusive, and supportive workplace that is distributed around the world.
Top Skills
Python
Typescript
Similar Jobs
AdTech • Fintech • Marketing Tech
Design, build, and optimize backend systems for a rewards platform, focusing on Go and AWS. Collaborate with teams to enhance performance and scalability while ensuring security and system reliability.
Top Skills:
AWSCi/CdDatadogEksGoPostgresServerlessTerraformTypescript
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves building pipeline strategy programs, analyzing sales data, collaborating with cross-functional teams, and ensuring effective sales operations.
Top Skills:
Data AnalysisPipeline ManagementProgram ManagementRevenue StrategiesSales Tools
Cloud • Security • Software • Cybersecurity • Automation
The Strategic Account Executive will manage enterprise prospects and customers, driving adoption of GitLab's DevSecOps platform through the full sales cycle and ensuring customer satisfaction and growth.
Top Skills:
AIApplication Lifecycle ManagementCi/Cd AutomationDevsecopsSoftware Development Tools
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
