The Fulfillment Coordinator is responsible for executing fulfillment tasks, ensuring accuracy in packaging, and managing shipment data to enhance customer satisfaction.
Our Opportunity
We are seeking a meticulous and customer-focused Fulfillment Coordinator to join our WOW Team. In this role, you will be at the heart of Chewy's mission to delight and surprise our customers with personalized packages, from care kits to hand-wrapped gifts. With multiple layers of customization required for each package, this position demands attention to detail, efficiency, and a commitment to excellence.
What You'll Do:
What You'll Need:
Physical Requirements:
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
We are seeking a meticulous and customer-focused Fulfillment Coordinator to join our WOW Team. In this role, you will be at the heart of Chewy's mission to delight and surprise our customers with personalized packages, from care kits to hand-wrapped gifts. With multiple layers of customization required for each package, this position demands attention to detail, efficiency, and a commitment to excellence.
What You'll Do:
- Execute a variety of fulfillment tasks, including picking, packing, labeling, gift-wrapping, and shipping orders with precision.
- Operate standard office and warehouse equipment, such as printers, scanners, laminators, and desktop computers.
- Maintain high standards of quality and speed to ensure every package exceeds customer expectations.
- Format, import, and export Excel files between Oracle and ShipStation to ensure flawless data integration.
- Log and organize shipment data across multiple systems, tying packages to the accurate customer records.
- Fulfill and manage orders to ensure accuracy and efficiency in the delivery process.
- Uphold Chewy's dedication to personalization by hand-wrapping gifts and tailoring each package to customer needs.
What You'll Need:
- High school diploma or equivalent.
- Strong attention to detail and ability to perform basic arithmetic.
- Excellent written and verbal communication skills.
- Familiarity with U.S. postal abbreviations and mailing processes.
- Ability to operate standard office and warehouse equipment.
Physical Requirements:
- Ability to lift up to 35 lbs and push or pull weights up to 360 lbs.
- Capability to stand, stoop, reach, and perform repetitive tasks for extended periods.
- Comfortable working in confined spaces and environments with exposure to dust.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Top Skills
Excel
Oracle
Shipstation
Similar Jobs at Chewy
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
Manage food safety programs across fulfillment centers, ensuring adherence to policies, conducting audits, and providing technical guidance on safety practices.
Top Skills:
ExcelPower BISmartsheetSQLTableau
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
Lead a team of Quality Assurance Analysts to enhance customer service quality through strategic program management, data insights, and operational excellence.
Top Skills:
QualtricsSpeech Analytics
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
The Veterinary Technician supports high-level medical care, implements policies, manages inventory, and communicates clearly with team members in a fast-paced environment.
Top Skills:
Pims (Practice Information Management System)
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
