Front Desk Supervisor

POSITION SUMMARY: 

To oversee the facility’s operations, including managing the Client Service Representatives and ensuring client needs are met. 

Location: On-Site

Job Type: Full-Time

Compensation: $22/hour

KEY JOB RESPONSIBILITIES: 

• Ability to perform all CSR duties. 

• Supervise CSR’s. 

• Communicate daily with the Supervisor/Facility Manager. 

• Manage client projects. 

• Upload and supervise digital files. 

• Review Menu Sheets/order food. 

• Provide compensation for participants and ensure that all financial paperwork is accurate. 

• Manage shipping, package inventory and product counts as needed. 

• Compile and send reports. 

• Communicates with other markets when necessary and sends updates throughout the shift to project managers and off-site client(s). 

• May assist with office supply ordering and inventory. 

• Other duties as assigned. 

CORE COMPETENCIES: 

• Knowledge of computers, audio visual, and office equipment. 

• Project management skills. 

• Knowledge of shipping carriers’ procedures. 

• Clerical skills. 

• Detailed & team orientated. 

• Strong time management. 

• Dependable, energetic with an upbeat personality. 

• Confident, hard-working, organized with a professional attitude. 

• Multi-task and ability to meet tight deadlines. 

• Work a flexible schedule. 

• Work independently. 

• Lead & manage a staff. 

• Creative thinker & ability to solve problems. 

• Effectively communicate (oral & written). 

• Self-starter with ability to handle fast paced, stressful situations. 

• Knowledgeable of surrounding area/locations. 

QUALIFICATIONS 

Education: 

• High School Diploma or equivalent 

Experience: 

• 1-3 years hospitality and management experience 

Computer Skills: 

• Strong technical computer skills (MS Office, Word, Excel, Outlook) 

• Health, dental, and vision insurance

• 401(K) with employer match

• Paid time off and holidays