Front Desk Ops Associate

🔔 FIRST IMPRESSIONS MATTER

Seeking a Friendly, Hyper-Organized Operator to Keep Our Office Running Smoothly & Our Guests Feeling Welcome

📇 Role: Front Desk Operations Associate (Front Desk & Office Administration)

📍 Location: Los Angeles, CA (Fully On-Site)

💰 Compensation: $20–25/hour (non-exempt, overtime eligible) + benefits

👤 Reports to: Human Resources Director (with close partnership across People & Ops)

🚀 About TubeScience

TubeScience is a performance growth engine that helps brands scale through data-driven creative and media execution. We partner with leading brands to create, test, and scale video across platforms like Meta, TikTok, YouTube, Snapchat, and more.

Our culture blends creativity, speed, and operational excellence — and our LA office is the physical hub where that energy comes to life. This role is essential to keeping that environment welcoming, organized, and running at full speed.

💡 The Role

We’re looking for a Front Desk Operations Associate to be the front-of-house anchor for our Los Angeles office.

You’ll own the front desk, guest experience, mail intake, and day-to-day office execution — making sure employees, candidates, vendors, and visitors all feel supported the moment they walk in the door.

This is a fully on-site role that combines traditional reception duties with hands-on office and administrative support. If you’re organized, service-minded, and thrive in a fast-moving environment, this role puts you at the center of daily office life.

🎬 What You’ll Do

🔔 Front Desk & Guest Experience

• Greet and check in guests, candidates, vendors, and clients with a warm, professional presence

• Serve as the first point of contact for the LA office

• Manage the reception inbox, phones, and visitor inquiries

• Coordinate building access, badges, and visitor logs

• Keep the reception area polished, organized, and guest-ready at all times

📬 Mail Intake & Physical Administration

• Receive, log, sort, scan, and distribute incoming mail daily

• Digitally route HR, legal, and finance correspondence

• Support intake of government and compliance-related mail (EDD, leaves, etc.)

• Schedule outgoing mail and courier pickups

• Maintain clean, organized digital and physical records

☕ Office & Kitchen Operations

• Set up and maintain the morning coffee station

• Restock kitchen supplies throughout the day

• Track inventory and assist with ordering

• Put away grocery deliveries and keep shared spaces organized

🤝 People & Admin Support

• Prepare new-hire swag and onboarding materials

• Support onboarding day logistics and interview scheduling as needed

• Update slides or materials for All Hands meetings

• Assist with Dropbox Sign and light administrative tasks

• Coordinate employee milestone gifts (birthdays, new babies, etc.)

🏢 Facilities & Operations Support

• Partner closely with Facilities & Operations on daily execution

• Assist with vendors, deliveries, and service visits

• Flag maintenance, safety, or facilities issues quickly

• Help ensure meeting rooms and shared spaces are set up and ready

🧬 Who You Are

⭐ 0–2 years of experience in front desk, office admin, hospitality, or support roles

🗣️ Friendly, professional, and service-oriented communicator

🧠 Highly organized with strong attention to detail

⚡ Comfortable juggling multiple tasks in a busy office

⏰ Reliable, punctual, and proactive

💻 Comfortable with Google Workspace, Slack, phones, and basic office tech

📄 Experience with mail handling, scanning, or front desk tools is a plus

✨ Why TubeScience

💡 You’ll be the face of a fast-growing, creative company

🏢 You’ll play a visible, trusted role in daily office life

🤝 You’ll work closely with Facilities, Operations, and People teams

🚀 You’ll join a respectful, collaborative, high-energy workplace

➕ Benefits

🩺 Medical, Dental & Vision coverage

🧳 Flexible PTO & paid holidays

👶 Paid Parental Leave

💰 401(k) with employer support

⏱️ Overtime eligibility in accordance with CA law

⚡ If you love keeping things organized, helping people feel welcome, and being the glue that holds an office together — we’d love to meet you.

👉 Apply here >>