Serve as the clinic's first point of contact, delivering exceptional client service across phone, in-person, and written channels; manage scheduling, bookings, waitlists, billing and documentation; maintain clinic operations and supplies; support client follow-ups, marketing initiatives, and smooth team shift transitions while helping shape the client experience and clinic culture.
Founding Team Opportunity
Myo is coming to Manhattan Beach in October 2026, and we're building our founding team from the ground up. We're looking for a standout Front Desk Associate who is excited to help bring the Myo experience to life from day one.
As a founding Front Desk Associate, you'll play an important role in shaping the client experience and team culture at our newest Los Angeles clinic. You'll be one of the first faces our clients meet, helping create a welcoming, seamless, and high-energy environment while supporting the day-to-day flow of the clinic.
Located in a vibrant and active community, our Manhattan Beach clinic will serve surfers, runners, athletes, professionals, and families who value movement, performance, longevity, and proactive healthcare.
Why Work at Myo
- More than a typical front desk role — you play an important part in shaping each client’s experience and helping them feel supported from the moment they walk in.
- Grow in a company that invests in you — benefit from ongoing coaching, mentorship, and access to personal development resources that help you build skills you’ll use for life.
- Develop sales and client experience skills — learn how to educate clients, recommend services, and create a seamless experience that keeps people coming back.
- Gain hands-on experience in hospitality — deliver a high-quality, personalized experience that goes beyond expectations and sets the tone for every visit.
- Work that feels meaningful — be part of helping people move and feel better, while being valued as an individual on your team.
What You'll Do
- Deliver exceptional, on-brand client service across phone, in-person, and written communication
- Guide new clients through Myo’s services with clear, confident messaging
- Manage and optimize clinic schedules, bookings, and waitlists
- Accurately handle billing, claims, invoices, and client documentation
- Keep the clinic clean, stocked, and running smoothly day-to-day
- Support client follow-ups, marketing efforts, and business-driving initiatives
- Collaborate with team members to ensure smooth shift transitions
Who We're Looking For
- 1+ year in customer service or hospitality
- Passionate about delivering great client experiences
- Detail-oriented and takes pride in their environment
- Confident communicator who can clearly explain services and value
- Business-minded with an understanding of booking and client flow
- Thrives in a fast-paced, dynamic setting
- Curious, proactive, and solutions-oriented
- Authentic, team-oriented, and comfortable speaking up
- Prioritizes personal well-being to show up at their best
Myo Benefits + Perks
- Complimentary Staff Treatment Sessions
- 401k Program with a Company Match
- Cell Phone Allowance
- Select holiday closures
- Sick time
- Pet insurance
Apply today - here's what you can expect
Our Hiring Process
We aim to create a thoughtful, engaging hiring experience that reflects our client experience. If selected, you’ll meet with our Operations Lead to discuss your background, strengths, and goals, while getting a feel for the clinic and team environment.
We’re excited to meet you and explore the possibilities together!
Core Values
* Care Deeply (Empathy)
* One Team, One Dream (Collaboration)
* Make it Count (Focus)
* Set the Pace (Ambition)
* Never Stop Learning (Curiosity)
💡 Learn more about us through our YouTube and Instagram.
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