Provides welcoming front-desk support at a counseling and community center. Responsibilities include greeting visitors, answering phones, scheduling and confirming counseling appointments, collecting payments, conducting client intakes, maintaining the counseling database, supporting events, managing office supplies, and distributing food donations. The role is part-time, approximately 15–25 hours per week, and requires alignment with the organization’s Statement of Faith and Foundational Beliefs.
The Grove Corner is the heart of The Grove’s Counseling Center, Deaf Ministry, and community food distribution. The Front Desk Administrative Assistant plays an integral role in this space, working as part of a team to manage critical day-to-day activities, along with being a welcoming presence for all clients and visitors.
Reports to: Assistant Director of Operations - Counseling
Works with: The Grove Corner Staff, clients, visitors and volunteers
Works: Part time, hourly, approximately 15-25 hours per week
Hours: Various Hours As Needed
WELCOMING AT THE FRONT DESK — 20%- Greet all vendors and visitors coming into The Grove Corner.
- Answer phones and take messages.
- Answer general questions about activities and events.
- Notify counselors and other staff of appointment arrivals.
- Schedule appointments for counselors; notify counselors of appointments.
- Confirm appointments with clients.
- Collect payments for counseling.
- Meet with counseling walk-in clients to gather information.
- Process initial client intakes.
- Keep counseling database current.
- Assist in preparing for, and work at, special events.
- Focus on upkeep of office space and supplies.
- Distribute food donations to storage locations.
- Attend team meetings, church all-staff meetings, and devotions.
Before submitting a resume and cover letter, please read The Grove’s Statement of Faith and Foundational Beliefs. All applications confirm they have reviewed and are in full agreement with each part of the Statement of Faith and Foundational Beliefs. Submission of a resume and cover letter constitutes an affirmation of alignment with The Grove’s Statement of Faith and Foundational Beliefs.
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