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Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The Role
SoFi’s Fraud Risk Management Center of Excellence is responsible for optimizing our Member experience while minimizing fraud losses. This role sits within the Consumer Banking Fraud Policy and Analytics Team where you will be responsible for using a data-driven approach to optimize fraud strategies across various transactional controls including card fraud, ACH fraud, check fraud and first party fraud.
What you’ll do:
- Develop and implement robust fraud strategies to control risk across various money movement rails including Check, ACH, Debit, ATM and Zelle.
- Utilize industry leading tools and techniques to build new strategies and optimize current controls
- Develop analytical metrics and instrumentation that proactively identify, quantify, and provide timely risk assessment
- Lead investigations into suspected fraudulent activities, collaborating with internal and external stakeholders as needed
- Analyze fraud trends and patterns to identify emerging risks and inform proactive mitigation strategies.
Qualifications
- Experience: 5+ years of experience in fraud risk management, financial crime investigations, or a related field. Experience in financial services preferred.
- Analytical Skills: Strong analytical and problem-solving skills, with the ability to analyze complex data and identify patterns.
- Technical Skills: Proficiency in data analysis tools and techniques, including SQL, Python, or R.
- Communication Skills: Excellent written and verbal communication skills, with the ability to clearly articulate findings and recommendations.
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
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