Fraud Preventative Representative

We are seeking a detail-oriented and organized Fraud Prevention Representative to support our Fraud Prevention Analyst in protecting the company from fraudulent activities. This role will focus on administrative tasks, data entry, and general support to ensure the efficiency of fraud prevention operations. The ideal candidate will have strong organizational skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:

• Assist in maintaining fraud case documentation and records.
• Process and organize fraud-related reports.
• Update fraud databases with transaction details and resolution statuses.
• Input flagged transactions and fraud-related data into internal systems.
• Verify customers’ and order details to assist in fraud investigations.
• Assist in gathering necessary information for fraud case reviews.
• Support customer service by forwarding fraud-related inquiries to the appropriate team members.
• Communicate with internal teams regarding flagged transactions and fraud prevention measures.
• Assist in preparing fraud-related reports and summaries for management.

Qualifications:

• High school diploma or GED required.
• Associate’s degree or coursework in Business, Criminal Justice, or a related field preferred.
• 2+ years of experience in administrative support, customer service, or data entry.
• Experience in fraud prevention or risk management is a plus but not required.
• Strong attention to detail and accuracy.
• Proficiency in Google Suite (Google Sheets, Google Docs, Gmail).Excellent organizational and time management skills.
• Ability to handle sensitive and confidential information.
• Strong written and verbal communication skills.

EQUAL EMPLOYMENT OPPORTUNITY: 

Ride Aventon, Inc. (“the Company” or “Aventon”) is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Aventon is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please email our Human Resources at [email protected].

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.