Serves as the first point of contact for prospective franchisees, guides applicants through applications and compliance requirements, maintains records, evaluates location fit, and closes franchise opportunities. Provides accurate information about fees, requirements, and support while delivering professional customer service through phone, email, and occasional in-person interactions.
Come join our AFC Team!
Position Overview
The Franchise Recruiter/Administrative Assistant position is the first point of contact for potential AFC Franchise owners. Franchise recruiters are responsible for assisting applicants who are interested in becoming a franchisee for our AFC Sushi locations. Franchise recruiters should enjoy working with individuals to help determine which locations would be a good fit for the applicants.
Job Responsibilities
- Serve as the first point of contact for prospective and current franchisees, providing support by phone, email, and occasionally in person.
- Guide applicants through the application process, ensuring all forms, documents, and compliance requirements are completed accurately and submitted on time.
- Maintain accurate records of inquiries, applications, and onboarding progress in internal systems.
- Must be able to negotiate and ‘close the deal’ with potential franchisees.
- Represent the franchise brand professionally by providing clear, accurate, and consistent information about requirements, fees, and support. Maintain a positive, trustworthy presence that reflects the company’s values and reinforces confidence in the franchise opportunity.
- Other duties as assigned by management.
Key Qualifications & Experience
- High School graduate or equivalent, AA/Bachelor's a plus
- Must be a team player.
- Must have good customer service skills.
- Must be able to work in a fast-paced environment.
- Must have excellent verbal and written communication skills.
- Must be detail oriented.
- Good organizational skills
- Must be able to multitask
- Bilingual English/Burmese preferred
- Must be able to make good judgement to determine which location would be a good fit for the applicant.
- Able to solve unexpected situations and challenges.
- Excellent computer skills (MS Word, Excel, Access, and database software)
- Excellent interpersonal communications skills
Physical Demands
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Rewards & Benefits
- Paid Time Off (PTO)
- Paid Holidays, including a Floating Birthday Holiday
- Medical, Dental, Vision, Life Insurance (100% employee self-coverage paid by AFC)
- Annual Bonus Opportunity (Discretionary)
- 401(k) with Company Match
- Employee Anniversary Milestone Gift
- Bereavement Leave
- Employee Referral Bonus
- Other Employee Discounts
- Opportunities to participate in team events and community activities
Equal Employment Opportunity
We are proud to be an equal opportunity employer and are committed to creating an inclusive environment for all applicants and employees. Employment decisions are made without regard to race, religion, color, gender identity or expression, sexual orientation, national origin, citizenship status, uniformed service member status, pregnancy, age, genetic information, disability, or any other protected characteristic in accordance with applicable federal, state, and local laws.
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