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Optimal Dynamics

Sr. Platform Solutions Engineer

Job Posted 17 Days Ago Reposted 17 Days Ago
Remote
150K-175K Annually
Senior level
Remote
150K-175K Annually
Senior level
The Forward Deployed Engineer designs and optimizes enterprise solutions for customers, ensuring seamless integration and operational efficiency through technical guidance and collaboration throughout the implementation cycle.
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About our company

Built on over four decades of pioneering research at Princeton University, our platform represents the leading edge of innovation in freight and transportation planning. We help customers unlock double-digit revenue gains and drive smarter, data-driven operations at scale.
With the recent close of our Series C funding round led by Koch Disruptive Technologies, we’re entering an exciting new phase of growth. Today, Optimal Dynamics is a high-growth company of ~70 employees, backed by top-tier investors including Bessemer Venture Partners, The Westly Group, Activate Capital, and Koch.

We're on a mission to redefine the way logistics decisions are made—and we’re just getting started.

About our team

We are a team of bright, kind, and solution-oriented people focused on creating value for our customers. We can solve problems individually, but understand that the best solutions are found when the team brainstorms ideas together. We are excited about balancing the need to deploy new solutions quickly and designing solutions that are secured, reliable, maintainable and scalable for the long run.

Role Overview

The Sr. Platform Solutions Engineer (SPSE) plays a critical role in both the successful deployment of the Optimal Dynamics platform and the ongoing support of existing customers. This role is responsible for translating solution designs into technical configurations, integrating with customer data systems, validating optimization model behavior, and ensuring the platform operates effectively in live operational settings. The SPSE also serves as an escalation point for complex technical issues and provides continued support to transitioned customers, ensuring long-term platform stability and customer satisfaction.

The SPSE acts as a technical bridge between Solutions Engineering, Product, and the customer—bringing deep functional and technical knowledge to drive seamless implementations and long-term customer value.

Key Responsibilities

Data Engineering & System Integration

  • Design and implement reliable data pipelines to ingest, transform, and load transportation data from diverse customer sources
  • Integrate the Optimal Dynamics platform with customer systems using APIs, SFTP, flat files, or direct database connections
  • Ensure data quality, completeness, and alignment with platform requirements and optimization needs
  • Troubleshoot data or integration issues quickly and effectively in coordination with internal and customer teams

Model Calibration & Technical Configuration

  • Calibrate optimization and simulation models to reflect real-world operational constraints and customer-specific objectives
  • Collaborate with the Solutions Engineer to interpret solution design artifacts and translate them into executable platform configurations
  • Iterate on model parameters and technical settings based on output validation, performance metrics, and user feedback
  • Validate that optimization recommendations align with expected outcomes and customer business rules

Project Collaboration & Business Alignment

  • Act as a core technical lead on project teams, partnering closely with Solutions Engineers to align data and model configurations with solution intent
  • Participate in project planning, milestone tracking, and customer meetings to ensure transparency and alignment
  • Provide clear documentation of data flows, configurations, and technical decisions to support knowledge transfer and scaling
  • Support feedback loops between customer operations teams and Optimal Dynamics product/engineering

Post-Deployment Monitoring & Optimization

  • Monitor system performance and model behavior during and after deployment to ensure solution effectiveness
  • Identify calibration or integration updates based on operational feedback and observed data patterns
  • Provide technical support to transitioned customers, including troubleshooting issues and resolving support tickets in coordination with the Customer Support team
  • Serve as an escalation point for complex platform-related issues post-deployment
  • Contribute to continuous improvement of our deployment frameworks, tooling, and playbooks

Who you are

  • BSc or MSc degree in Computer Science, Engineering, Data Science, Math or equivalent technical experience.
  • 5+ years professional, hands-on product or data science engineering experience designing, building and maintaining complex solutions with emphasis on full stack solutions.
  • Strong proficiency in Python 3
  • Hands-on experience with major cloud platforms such as AWS, GCP, or Azure.
  • Expertise in relational databases, including Postgres, MySQL, SQL Server, or similar technologies.
  • Familiarity with Operations Research, Optimization, and/or Simulation models. Some background in Machine Learning.

Nice to have (Bonus Points)

  • Proficiency in Infrastructure as Code (IaC) tools like Terraform.
  • Familiarity with modern data tools such as dbt and DuckDB is highly valued.
  • Experience with monorepo management tools (e.g., Bazel, Buck) is a plus.

Behavioral Competencies

  • Customer-Aligned Execution: You design and deploy technical solutions with a clear view of the customer’s goals and constraints
  • Analytical Precision: You work methodically to validate assumptions, spot discrepancies, and optimize system performance
  • Collaborative Leadership: You partner naturally with Solutions Engineers, project managers, and stakeholders to deliver end-to-end solutions
  • Accountable Ownership: You take initiative, see work through to completion, and stand behind the quality of your output
  • Clarity in Complexity: You can translate complex technical issues into actionable insights for both internal teams and external partners
  • Growth Mindset: You continuously learn, adapt, and bring best practices to your work—both technical and process-driven

About our tech stack and development practices

At Optimal Dynamics, our entire infrastructure runs on Amazon AWS, leveraging a wide range of services including DynamoDB, Aurora, SSM, and SQS to power our intelligent logistics platform.

Our tech stack includes:

  • Backend & AI: Python 3 and Java
  • Data Stack: Trino, Dagster, dbt, DuckDB, and Preset

We follow modern development best practices with all code stored on GitHub. Every pull request undergoes thorough code reviews, is fully unit tested, and deployed through our CI/CD pipeline for continuous quality assurance.

Pay Range
$150,000$175,000 USD

Benefits

  • Competitive compensation, including Series C level equity
  • Health / Dental / Vision 100% covered for employee and 50% for dependents
  • Life Insurance, with optional supplemental insurance
  • Flexible Spending Account (FSA)
  • Health Spending Account (HSA)
  • 401(k) with match
  • Unlimited PTO (vacation, personal days, sick days, jury duty, military leave, bereavement)
  • 11 Holidays
  • Paid Parental Leave for all employees
  • Short-term and Long-term Disability Insurances, and AD&D Insurance
  • Fitness membership reimbursement
  • Commuter benefits

Optimal Dynamics is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and employees. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability, sex (including pregnancy), age, gender, gender identity, sexual orientation, marital status, veteran status, or any other characteristic protected by law.
Optimal Dynamics is committed to working with and providing access and reasonable accommodation to applicants. If you require an accommodation, please reach out to careers@optimaldynamics.com once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Top Skills

AWS
Azure
Dagster
Dbt
Duckdb
GCP
Java
MySQL
Postgres
Python 3
SQL Server
Terraform
Trino

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