Build and iterate full-stack systems powering AI voice agents from concept through deployment. Research agent orchestration, prompting, and model-alignment approaches; collaborate with product, design, and go-to-market teams to improve usability; document findings and participate in technical reviews. The role also involves debugging live systems, responding to customer needs, and shipping continuous improvements.
About 11x
What You’ll Do
Ideal Candidates Have
Most of what GTM teams do all day isn't selling. It's monotonous work like research, list-building, follow-ups, and data entry - things that should never have been a human job in the first place.
11x is building the AI platform for growth by automating the busywork so GTM teams can focus on what they do best: building relationships and closing deals.
Backed by $75M+ from a16z and Benchmark, headquartered in San Francisco, and trusted by leading teams at Checkr, Xerox, Rillet, and much more. We're hiring ambitious people who want to define how the next generation of companies accelerate growth.
About the RoleAs a Voice Agent Engineer, you’ll be the connective tissue between our GTM AI agents and real-world customer outcomes. AI is redefining the way people sell - and the Voice team is on the front lines of making that happen.
Location is flexible—we’re hiring in San Francisco (in-office) and remotely throughout the U.S. and Canada.
- Design, build, and iterate on fullstack systems that power AI agents from concept to deployment
- Research and evaluate new approaches to agent orchestration, prompting strategies, and model alignment
- Collaborate with product, design, and GTM teams to improve UX and usability for non-technical users
- Share learnings, document findings, and contribute to the evolution of internal best practices
- Participate in peer reviews, brainstorming sessions, and technical deep dives with our global team
- 3+ years of experience in a product-oriented software engineering role
- A CS/Engineering degree & professional experience; bonus if you’ve worked in a startup, consulting, or customer-facing technical role before
- Strong programming fundamentals in Typescript, React, NextJS, and NodeJS
- Familiarity with APIs, data flows, and debugging live systems
- Interest in AI/ML, conversational AI, or voice technologies
- Responsive and proactive in addressing customer needs with bias for action - comfortable shipping quickly and improving continuously in live deployments
US Base salary range: $180,000 – $200,000 USD
*Final offer will be based on a variety of factors, including role level, relevant experience, skills, and job-related expertise.
11x is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
Similar Jobs
Information Technology
Designs and delivers Snowflake data architectures on AWS, including dbt-based data engineering and AI-enabled solutions. Leads RAG, vector search, embedding, semantic search, and analytics initiatives from proof of concept through production. Directs project teams, oversees solution quality and budgets, supports proposals and business cases, and serves as a trusted technical advisor to clients. Requires strong data engineering, governance, documentation, communication, and stakeholder-management skills, with travel as needed.
Top Skills:
AWSDbtEmbedding PipelinesGenerative AiPrompt OrchestrationRetrieval-Augmented GenerationSemantic SearchSnowflakeSQLVector Search
Information Technology
Provide customer-facing Microsoft infrastructure support in a case-based break/fix environment. Troubleshoot and resolve Azure, Microsoft 365, Windows Server, and related technology issues; manage cases, document resolutions, meet SLAs, collaborate with peers and Microsoft support, and participate in on-call coverage. The role also involves customer communication, technical documentation, mentoring, training, and identifying potential customer needs.
Top Skills:
Active DirectoryIntuneMicrosoft 365AzureMicrosoft SupportSccmWindows Server
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
Administer and enhance Salesforce for VIP teams by configuring flows, reports, dashboards, access, and data management. Gather stakeholder requirements, troubleshoot user issues, support adoption, and collaborate with development, analytics, and data engineering teams on integrations and technical solutions. Query and validate data using SQL and Snowflake, test system enhancements, and identify process improvements while maintaining Salesforce data accuracy and integrity.
Top Skills:
ApexExcelGoogle SheetsSalesforceSalesforce Flow BuilderSnowflakeSQL
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
