Forms & Market Research Specialist

Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/

We are expanding our online PDF editing product into a highly localized forms-based solution, starting with tax, legal, and administrative forms like W-9 and scaling globally. We’re looking for a Business Development Analyst who will drive the research, selection, preparation, and launch of high-demand forms across multiple countries.

This is a highly operational, research-driven role that requires a mix of analytical thinking, strong ownership, and hands-on execution. You will work closely with Product, Marketing, and Growth teams to identify forms with the highest market demand, prepare them for integration, and help us scale our offering country by country.

If you’re resourceful, extremely detail-oriented, and excited about helping build a global product at speed — this is your opportunity.

• Research and identify high-demand forms and templates (tax, legal, administrative, business, etc.), country by country.

• Analyze search trends, competitor offerings, and market data to prioritize forms by demand potential.

• Source, download, and prepare forms for use (incl. conversion into fillable PDF format using Acrobat or similar tools).

• Upload prepared forms into CMS or coordinate with the product team for technical integration.

• Collaborate closely with Product, Growth, and Marketing teams to optimize rollout plans and prioritize backlog.

• Maintain a clean, well-organized form library with proper metadata, categories, and quality standards.

• 2–4 years of experience in business analysis, research, business operations, or product ops.

• Strong research and analytical skills — ability to collect and synthesize market data quickly.

• Hands-on experience with PDF tools (e.g., Acrobat) to prepare fillable forms.

• Excellent organizational and documentation skills — ability to manage large content libraries.

• Strong collaboration skills — comfortable working with cross-functional teams across Product, Marketing, and Growth.

• Highly proactive, resourceful, and self-directed — able to independently drive projects forward.

• Experience with SaaS platforms, document management, or legal/tax content.

• Experience managing content in CMS or product data platforms.

• Familiarity with international markets and local regulatory environments.

Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.

Discover the perks of being part of our vibrant team! We offer:

• Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.

• Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.

• Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.

• Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1dHF4ctKlez75whdn-ybUwP5d5Wr0BdwVrorrm_fM40Q/preview

Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!

After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:

• Recruiter Screening (40 minutes)

• Technical Interview (90 minutes)

• Final Interview (60 minutes)

At Ruby Labs, we are more than a team; we're a community united in pushing the boundaries of technology and innovation. Our combined passion fuels our ambition for excellence, driving impact that resonates around the globe.

We are an equal-opportunity employer and celebrate diversity, recognizing that a diversity of thought and backgrounds builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate based on race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status. Join us and be part of a company that is crafting the future of technology across multiple industries.

#Li-Remote