GoGuardian is on a mission to transform education by helping to protect students in the digital space from harmful and distracting content and supporting their mental health. We partner with schools to identify learning patterns and maximize the academic potential of every student. With GoGuardian, educators can engage students with more effective resources while also promoting online accessibility in the most applicable way for their school population.

While this job posting uses "El Segundo, CA" as the location, please note this role is currently being recruited for remote work or reporting to headquarters if within commuting distance.

As the Director of Revenue Operations, you’ll help ensure GoGuardian’s go-to-market success by supporting sales teams' efficiencies. This position is a hybrid of jobs in sales analytics/insights, sales/marketing operations, strategic planning, sales forecasting and success in this role will require you to possess a balance of thoughtful analysis, executive-ready presentations, operational support, and thought partnership to leadership

We’re looking for a self-motivated, detail-oriented individual who is passionate about GoGuardian’s products and impact.

What You'll Do

• Drive process effectiveness within the Sales organization and to execute against GoGuardian’s go-to-market strategy.
• Design, implement, and manage forecasting, planning, and budgeting processes. Establish high levels of quality, accuracy, and process consistency in planning, forecasting, and budgeting approaches used by the revenue organization
• In collaboration with senior leadership, design and administer the commercial incentive compensation programs that provide market-competitive pay, reinforce sales organization strategy, and align with business and commercial objectives.
• Lead and develop a team of analysts and revenue operations specialists
• Equip sales teams with metrics and insights to win: deliver data and analytics that improve productivity, pipeline management and conversion rates, with focus on optimization of high volume sales motions for incremental results.
• Live and breathe acquisition: Track acquisition performance, risk to target, and pockets of opportunity across multiple lines of business and in a dynamic and fast paced environment.
• Develop an in-depth understanding of marketing and sales process and functions and the technologies it touches
• Support the building, maintenance, and monitoring of KPIs and metrics to measure the health and success of our Revenue business
• Establish strong relationships and processes with teams in the Revenue organization (Sales, Marketing, Customer Success, and Operations) as well as Revenue partners (IT, Finance, HR, Product, etc.)
• Perform ad-hoc and in-depth analyses and translate them into insights which can be interpreted and actioned by business executives and stakeholders including Board members
• Learn, align, and provide thought leadership on best-in-class practices in Sales/Marketing operations, key performance metrics, processes, and systems
• Sales capacity planning and territory design

Who You Are

• 7+ years experience in a SaaS Revenue Operations Leadership Role
• Salesforce administrator or developer certifications
• Scale experience -- have helped previous orgs grow in fast moving environments
• Strong communicator, both written and verbal
• Powerful analytical skills, and passion for creating structure, automation, and efficiency
• Strong background with Salesforce, Excel, data analytics, and sales & marketing software
• Self-starter, with the ability to thrive in a fast-paced, unpredictable environment
• Team-oriented collaborator and personable; strong ability to inspire direct and cross functional teams
• Extraordinary attention to detail, creative, enthusiastic, proactive, gritty
• Collaborative, team player with a strong focus on delivering to have an impact

What We Offer

• A varied and challenging role in a multinational and highly innovative company
• A robust benefits package including health insurance, 401(k) retirement savings plan with company match, employee stock option plan, paid parental leave, 13 paid company holidays, and much more
• Development and further training opportunities for shaping and realizing your career goals
• Exceptional colleagues with a passion for EdTech

GoGuardian is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. GoGuardian does not discriminate against employees, applicants, interns or volunteers on the basis of race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, pregnancy, marital status, sex, age, sexual orientation, military and veteran status, registered domestic partner status, genetic information, gender, gender identity, gender expression, or any other characteristic protected by applicable law.

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