Collections Specialist

| Greater LA Area
NEXT was founded with a vision to implement solutions and bring change to a fragmented industry. As a FreightTech pioneer, we are designing technology-driven solutions to transform the $800B U.S. shipping & trucking industry. Our platform connects shippers with freight capacity for every step of a shipment’s journey. 
 
Headquartered in “Silicon Beach” El Segundo, CA -- NEXT is a company driven by a commitment to provide world-class service to shippers and truckers alike. We’re on a mission to solve a trillion dollar puzzle and make freight painless.
 
Armed with experienced professionals from Google, Amazon, Salesforce and Twilio, NEXT is seeking change agents who are excited to make a meaningful impact on an industry driving the U.S. economy. We have been recognized as one of Built in LA’s Best Small Companies to Work For and 50 Startups to Watch. NEXT is venture-backed by leaders such as Brookfield Ventures, GLP and Sequoia Capital.
 
Are you NEXT?
We are looking for a Collections Specialist to join the NEXT Accounting team. The ideal candidate is a self-starter with great attention to detail and customer service skills; accounts receivable experience required. The ability to be flexible with daily responsibilities, work independently but also in a team environment is very important.

What You'll Do

  • Monitoring customer account details for non-payment, delayed payments and other irregularities. 
  • Researching and resolving payment discrepancies as needed.
  • Communicating business reasons to management for route causes of customer billing disputes.
  • Following up on past-due accounts and collect payments, both via email and phone contact. 
  • Developing and maintaining relationships with customers to expedite collections.
  • Ensuring proper application of customer payments and credit memos to open invoices.
  • Under the supervision of the Collections Manager, negotiating payment arrangements, working with third party collections, and recommending write-offs.
  • Maintaining, reviewing, and analyzing A/R aging report with periodic status updates with Collections Manager and Controller.
  • Assisting with other tasks as assigned by Collections Manager and supporting the Accounting team with ad hoc projects. 

What You'll Need to Have

  • 3+ years of Collections and A/R experience preferred
  • Detail-oriented and organized with the ability to multi-task but also prioritize tasks in a high-paced environment
  • Ability to be flexible and share job duties when needed (team oriented)
  • Knowledge of billing procedures and collection techniques
  • Excellent written, verbal, and telephone communication skills
  • Proficiency with Excel, MS Office
  • Working knowledge of NetSuite is a plus
  • Strong data and time management skills

What You'll Receive

  • Competitive salary + bonus
  • Full Medical, Dental, and Vision benefits 
  • 401k w/company match
  • Vacation and holidays 
  • Fun perks: open office, dog-friendly, unlimited snacks, and monthly catered lunches! 
  • Join a rapidly growing technology company disrupting the trucking industry

NEXT is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by emailing [email protected]
To all recruitment agencies: NEXT does not accept agency resumes. Please do not forward resumes to our jobs alias, NEXT employees or any other organization location. NEXT is not responsible for any fees related to unsolicited resumes.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • GraphQLLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • ConfluenceManagement
    • TrelloManagement
    • HubSpotCRM
    • SalesforceCRM

Location

Our HQ is located in the heart of Silicon Beach with amenities like an outdoor patio, an on-site gym, and cold brew coffee & kombucha on tap.

An Insider's view of NEXT Trucking

What’s the vibe like in the office?

"It's amazing. Everybody is so welcoming, and we're disrupting a huge industry."

Darrius

CSR, Drayage

What's the biggest problem your team is solving?

“I look at our product as something that goes way beyond the technology itself. Creating the optimal carrier experience means getting close to our users and understanding their needs. There’s no better feeling than finding a solution that not only drives growth, but also makes drivers’ jobs a little bit easier and little bit more delightful.”

Brian

Product Manager

How does the company support your career growth?

"It's a very collaborative environment. I get to learn every single day."

Michelle

Software Engineer

What is your vision for the company?

“We want to change the industry by streamlining the process for drivers to book loads and manage their trucks/fleets in an easy process so that they take a little bit of stress off their plate and enjoy what they do to the fullest.”

Eddie

Sr. Transportation Representative

What’s the vibe like in the office?

"When you walk into our office, there's such an energy, and drive to make a change."

Aly

Learning and Development Manager

What are NEXT Trucking Perks + Benefits

NEXT Trucking Benefits Overview

Competitive base salary, bonus + equity
Full medical, dental and vision benefits 401k w/ company match
Vacation and Holidays
Dog friendly office
Remote friendly
Company trips

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K) Matching
NEXT's 401(k) retirement plan matches up to 5% of their annual base salary, with immediate vesting for matched contributions.
Company Equity
NEXT offers stock options that vest over a three-year period.
Vacation & Time Off Benefits
Generous PTO
NEXT's vacation policy includes two weeks paid time off for all employees and up to three weeks off for tenured employees of five years or longer.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Pet Friendly
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