Business Administrator, Operations

The Business Administrator, Operations (BAO) will support our Commercial Wireless Group’s Operations Team by providing business operations support (venue access coordination, inventory management, logistics, reporting, financial analytics, data entry, event coordination, and other general administration support) to acquire and fulfill Boingo subscribers and Boingo properties. The Business Operations Manager will report directly to the Vice President of Operations in Westwood, CA.

Responsibilities

The Business Administrator will lead the following functional charter, including, but not limited to:

• Coordinate nationally with venue security organizations for Operations resources, including 3rd party vendors, to access various military, airports, or other high-density buildings to perform construction and/or maintenance activities
• Serve as CWG Operation’s venue access/badging administrator
• Maintain and update venue resource lists (i.e. military base and airport access, positional assignments, privacy certifications, etc.)
• Manage Boingo’s 3rd party warehouse and logistics vendor to include financial oversight and escalation support for occasional same day delivery of equipment for repairs to venue outages
• Support the VP of Operations in budget management and financial reconciliations against the P&L and project capitalization tracking
• Gather, organize data and construct several client facing reoccurring weekly and monthly reports
• Provide introductory educational training in the various administrative platforms used by Operations (i. e. time entry, travel planning, expense report processing, logistics/inventory system use, access coordination, etc.)
• Operation’s Headquarters liaison and point of escalation for internal employees and contractors with other departments- to be the Field Team’s voice to drive items to closure!
• Provide general administrative support for the CWG Management Team
• Coordination and arrangement of a wide variety of tasks including but not limited to: rental equipment, storage units, special purchases, shipping, etc.
• Invoice validation and/or justification as needed to address Accounting escalations for cost overruns, proper venue/project/maintenance coding, etc.
• Lead operational initiatives to help improve day-to-day effectiveness and ease of working for Operations

Requirements

• Bachelor’s degree in either Business administration, Accounting, Finance, Project Management, or equivalent training and work experience.
• Cost accounting and logistics experience is a plus!
• Minimum of 3-5 years of accounting and/or operations management experience
• Experienced in dealing with complicated reporting and data-management requirements.
• Must have ability to organize, plan, multitask, and prioritize assignments to meet tight deadlines
• Must be able to gather and organize data, then make logical decisions based on that data and recommend a solution
• Must have proven ability to work in a fast-paced environment with flexibility and adapt to an ever-changing environment
• Shipping support to include period of prolonged standing and/or lifting of packages up to 25 lbs.
• Must have excellent written and verbal communication and interpersonal skills
• Proficiency in Microsoft programs, such as Excel (i.e.: pivot table, filter, sorting, text to column, macro a plus), Word, PowerPoint, and Outlook

Meet Boingo

Boingo Wireless, Inc. (NASDAQ: WIFI) helps the world stay connected. Our vast footprint of Wi-Fi and cellular networks covers more than a million locations and reaches over a billion consumers annually – in places as varied as airports, stadiums, military bases, and multifamily communities. The Boingo platform drives revenue through various products, including Wi-Fi, DAS (cellular), Media, Wholesale, and more. We’re an enthusiastic team, dedicated to growing our business by building amazing, valuable products. 

Boingo boasts a super-fun, collaborative work environment, with an annual pool tournament, Halloween costume contest, summer picnic, bowling nights, and more. There’s a kitchen stocked with yummy snacks and drinks, and a well-appointed new mother’s lounge. We offer an incredible benefits package, including unlimited vacation, parental leave, health, dental, vision, 401(k) match, equity, and more. And, our award-winning headquarters, located in Westwood, CA, has 360-degree views of LA, from Catalina to the Hollywood Sign. It’s no wonder we’ve been named among the Best Places to Work in LA four years in a row, and counting!

Boingo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.