At PatientPop, we believe healthcare providers should focus their attention on delivering quality care to patients. That's why we devised a solution that allows providers to build a thriving practice, without being tied down by the burdens of business growth.
We've helped thousands of providers since our founding in 2014. Along the way, we cultivated an incredible work environment — one of the best, according to Great Place to Work.
Our dedicated team brings a blend of experiences that drives innovation and customer success. Our development-focused culture allows employees to thrive personally and professionally. And our bustling (dog-friendly!) offices are in an enviable location: just two blocks from the beach and around the corner from 3rd Street Promenade.
Now, we want you to be a part of it all.
How you will contribute:
As a Billing Coordinator, you will be tasked with managing our day-to-day customer billing operations. This includes, but not limited to: processing daily bill runs, completing various SalesForce cases related to billing adjustments, and working on ad-hoc projects as requested. You will work with multiple internal teams to ensure customers receive the correct invoices, refunds, credits, etc and run reports as needed to support the Finance department.
Skills you’ll bring:
- College degree, preferably in Finance, Economics, Business, or similar experience/equivalent education.
- 1-2 years of billing experience
- Experience with Zuora or similar billing software
- Strong attention to detail
- Strong level of cross departmental communication
- Ability to process large volumes of invoices and billing adjustments
Why you're important to us:
As a Billing Coordinator, you will be an integral part of the finance team and our business operations. You will make sure all customer invoices and payments are processed correctly. In addition you will be tasked with producing reports out of our billing software, Zuora, that will be used by various teams throughout our organization. As we scale, you will begin to process a higher amount of billing cases per day (50+) and will help enact processes specific to the team. You will have the ability to define billing processes moving forward.
In 90 days you will:
You will hit the ground running and learn the major functionalities of both Zuora and SalesForce. You will be trained on how to make billing adjustments, create invoices, and process payments. You will also learn how to process Bill-runs, which will entail reviewing and processing invoices. At the end of the 90 days, you will be well versed in Zuora and be able to operate independently.
PatientPop has one simple mission: to help healthcare practices thrive. We do this by giving providers everything they need attract and recall patients to continuously grow their practices.
Our solution is the first complete cloud-based platform that's HIPAA-compliant and proven to accelerate new patient acquisition, while also eliminating the need for dedicated marketing resources. With PatientPop, providers can attract more patients, manage online reputation, modernize the patient experience, and automate the front office — all without sacrificing quality patient care. Learn more at patientpop.com
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.