EZ Texting is looking for a skilled AR Clerk to join the team on a full-time basis. This position is integral to the growth and building of our organization, and requires a versatile, self-directed and hands-on professional.

 Essential Functions:

•  Post all credit card receipts and deposits into QuickBooks
•  Assist with credit card batch reconciliation by verifying merchant data
•  Research, process and resolve customer refund requests
•  Respond and resolve all billing tickets queue within 24 hours
•  Assist with collection on invoices; e-mailing and calling customers
•  Work with third party contractor to research and resolve chargeback disputes
•  Research and resolve arbitration disputes on chargebacks
•  Post all chargebacks in QuickBooks
•  Work with customer support team to deter fraud as related to chargebacks
•  Keep daily, weekly, and monthly tracking reports on chargebacks
•  Assist with documenting processes
•  Provide support to the Billing Manager
•  Participate in team planning meetings
•  Meet defined department goals and activity metrics
•  Perform related duties as assigned

 Qualities: 

•  A self-motivated and proactive team player
•  An excellent provider of customer service to customers and internal teams
•  Excellent verbal and written communication skills
•  Tech savvy – must be comfortable working in a mostly digitized accounting environment
•  Flexible – possess the ability to effectively cope with rapidly changing priorities
•  Ability to prioritize and organize workflow
•  Strong attention to detail, goal oriented
•  Excellent organizational, analytical and interpersonal skills

  Required Experience:

• 2 years of Accounts Receivable experience 
• College level accounting
• Hands-on experience in operating Excel spreadsheets and accounting software (Quickbooks or similar software preferred)
• Technology/software industry experience preferred 

 Benefits:

• Employee paid benefits including: medical, dental, vision and coverage, life, AD&D, and LT&ST Disability
• Paid time off
• Unlimited sick leave
• 401(k) plan
• Tuition reimbursement 
• Dog friendly office
• General awesomeness