What you'll do:

The Accounts Receivable Associate will be responsible for tracking and resolving outstanding payment issues, processing invoices and generate weekly aging reports in a timely manner. We are looking for someone who has a positive and proactive attitude, has strong organizational skills, can prioritize and multitask and be a great communicator. Likewise, the Accounts Receivable Associate should be a natural team-player who loves to collaborate within a team environment and who can also work independently.

Responsibilities include:

• Set up new accounts, and process all credit inquiries
• Make daily collection calls.
• Conduct account research and analysis.
• Prepare and maintain various reports.
• Send invoices and statements to clients.
• Process payments, ACH, credit cards, and checks
• Interact with customers to resolve outstanding issues.
• Answers routine product questions and directs questions to appropriate personnel when necessary.
• Setting your own goals and striving to meet and/or achieve these goals!

What you'll need:

• High school diploma/GED required.
• 3+ years of accounts receivable, billing or collections or equivalent experience in a commercial/professional environment.
• 3+ years in customer service.
• Strong proficiency in MS Windows and MS Office applications.
• Well-versed in Google Sheets and Docs.
• Versatility with some CRM and ERP systems (Salesforce, MS Dynamics, Sage Intacct)
• 10-key by touch.
• College-level math and accounting preferred.
• Excellent written & verbal communication.
• Ability to prioritize and manage multiple responsibilities.
• Basic Adobe Acrobat functionality.
• High school diploma/GED required.
• Highly organized
• Fluid multi-tasking
• Adaptability with workflow
• Great attention to detail
• Self-direction and refined critical thinking