Field Service Engineer - Southwest Region - US Remote

Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department OverviewThe Video Solutions team comprises Sales, Project Management, System Engineering, and System Technologist personnel working together in a high-performance culture, often with demanding cycle times and high customer expectations because we are working on mission critical communication systems.
Our core customers uses a large complex network focused around real-time video for public safety situational awareness. The systems are comprised of multiple communication technologies and media types. The role will focus on the design, deployment and documentation of video solutions for these systems.
Job Description

Position is remote but will require frequent travel to customer and installation locations throughout North America.

Responsibilities/Expectations:

The Video Systems Engineer will responsible for designing and implementing complex video surveillance solutions including, Video Management Systems, PSIMs, IP Surveillance Cameras, LPR cameras, IP networks, DVR’s, Servers, Workstations, Storage, hardwired and fiber communication systems, and RF wireless communications.

This involves:

• Working with Sales, Operations and Project Managers, to complete site walks to determine specific client needs and scope.

• Develop and maintain engineering designs, diagrams, and bill of materials.

• Assist with proposal generation

• Accurately estimate project engineering time effort.

• Provide technical support and advice to PM and Installation teams.

• Create project specific install plans, scope documents, and test plans

• Configure, integrate, and troubleshoot equipment as required; provides support and assistance to third parties for sub-contracted activities.

• Act as external liaison for customers’ general contractors, subcontractors and trades people as needed during the implementation and support phases.

• Provide customer and peer training

• Delivering professional presentations.

Preferred Qualifications:

• Experience deploying outdoor Point-to-Point and Point-to-Multi-Point wireless solutions.

• Strong organization, project management and communication skills

• Experience, good understanding, and working knowledge in IP networking, network design methodologies & troubleshooting (Ethernet, TCP/IP, L2/L3, MPLS)

• Working knowledge or certification for one or more top VMS (Video Management System) applications in the market Avigilon, Genetec, OnSSI, Milestone, etc

• Certifications through CompTIA Network+, Juniper JNCIA-Junos, Nokia NRS1, CCNA or similar

• Working knowledge or certification from one or more cameras manufactures Vigilant, Avigilon, Pelco, etc.

• Experience directly working with end-user customers is desirable

• Excellent communications skills and the ability to present complex topics to non technical audiences.

• Self motivated and able to maintain focus in a pressured environment

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

Target Base Salary Range: $80,000 - $100,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Basic Requirements

Required Skills:

• High School diploma, Technical Certificate, Associates, or Bachelor's degree, or 3+ years of experience in one of the following: Video System Integration, Network Engineering, System Engineering or Wireless Communications experience required.

• Must be able to obtain a background clearance as required by our government customers.

#LI-JM3

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Travel Requirements50-75%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

Our U.S. Benefits include:

• Incentive Bonus Plans

• Medical, Dental, Vision benefits

• 401K with Company Match

• 10 Paid Holidays

• Generous Paid Time Off Packages

• Employee Stock Purchase Plan

• Paid Parental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.