Field Research Specialist

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

MedTech Sales

Job Sub Function:

Technical Sales - MedTech (Commission)

Job Category:

Professional

All Job Posting Locations:

Boston, Massachusetts, United States of America, Chicago, Illinois, United States, Dallas, Texas, United States, Danvers, Massachusetts, United States of America, Los Angeles, California, United States of America, New York, New York, United States, Orlando, Florida, United States of America

Job Description:

About Cardiovascular

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that’s reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

This is a field-based role available in all states/cities within United States. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from any location to apply.

We are searching for the best talent for Field Research Specialist.

Purpose: We are seeking an experienced, high caliber Field Research Specialist, this is a field-based position for the U.S. Preferred candidates will be located near a major airport and have a strong clinical background in procedural areas.

The Field Research Specialist is a dual-role position that combines field-based clinical research engagement, technical expertise in medical device support, and on call, bedside clinical support. This individual serves as a critical bridge between research operations, clinical trial execution, and procedural/device support.

This individual will be responsible for driving clinical trial enrollment, retention, and building trusted partnerships with investigators, coordinators, and multidisciplinary teams.  They will optimize patient safety, mitigate trial enrollment barriers, and ensure robust data integrity. Collaborating cross-functionally with JNJ Heart Recovery stakeholders and leveraging strong relationships with clinical site personnel including physicians, nurses, and clinical research specialists, the FRS supports site selection and startup, drives patient recruitment, ensures protocol and data compliance, provides on call bedside technical/device support for clinical procedures, supports challenging technical/protocol troubleshooting scenarios, critical software or product testing, and site closeouts.

As a subject matter expert on clinical trial protocol and technologies, the Field Research Specialist acts a liaison between Abiomed and the medical community, constantly communicating important information to investigators and customers – and parlaying clinical trial experience, knowledge, and feedback (“Voice of Investigator”) to Abiomed cross-functional partners such as R&D, medical affairs, marketing, sales, and education.

You will be responsible for:

• Provides field support for clinical research related enrollment and procedures.
• Serve as a technology, protocol and clinical trial procedure expert and resource Abiomed stakeholders, physicians, and research personnel at the site.
• Develop and maintain in depth knowledge of clinical trial sites.
• Understand and assess investigators’ interests and qualifications.
• Identify appropriate investigators as defined by study-specific requirements and by the applicable regulatory code.
• Maintain open communication and relationships with key site personnel including the Principal Investigator, Research Coordinator, as well as regulatory and legal personnel.
• Proactively and critically examine ways to enhance overall clinical trial performance.
• Facilitate communication between clinical trial sites and other Abiomed clinical staff (e.g., CRA, study team, Contracts Associate), as needed.
• Manage the following aspects of study progress, including, but not limited to:
  • Start Up
  • Nominate, approach, and complete qualification processes including establishing site/sponsor expectations for study execution.
  • Facilitate contract/budget escalations as part of the start-up process
  • Train facility staff regarding protocol requirements and technology.
  • Develop site-specific strategies to promote appropriate patient enrollment. Identify site successes and challenges and assist in implementing troubleshooting techniques that promote study goal achievement.
  • Provide ongoing feedback concerning all aspects of study progress, specifically enrollment and procedure related, for the purpose of developing and implementing strategies that will optimize patient safety and contribute to organizational and corporate goals/objectives.
• Provide support for all study-related aspects to research partners, including but not limited to the following questions: technical, protocol, standard of care, clinical trial reimbursement, etc.
• Provides on call, bedside case coverage for multiple clinical trials and clinical trial sites.
• Provides back up support in the following areas, trouble shooting, in-service training to physicians and healthcare professionals.
• Responsible for product reporting and troubleshooting with customers and field personnel within the clinical research portfolio.
• Collaborate with and provide feedback to Clinical Scientists and study teams in the development of clinical study deliverables, such as protocol design, source documentation, work instructions, patient recruitment materials and product training.
• Identify and communicate best practices relevant to clinical trial execution.
• Seek opportunities to continue demonstrating and developing technical, research, and organizational leadership qualities.
• Collaborate with Clinical Affairs, Medical Affairs, R&D, marketing, and commercial teams to support and advance key projects.
• Serve as a scientific interface with healthcare professionals.
• Act as resource in corporate product education as it relates to investigative technologies, as necessary: development, review, and initiation and maintenance of vault approval of training materials, presentations, regional and national product launches, and commercial field education.
• Develop collaborative cross-divisional team relationships.
• Provides engineering, education and clinical support in response to field-based inquiries on as needed basis.
• Transfers clinical trial knowledge and experience into meaningful input and feedback to cross functional partners in R&D, medical affairs, marketing, sales, and education.
• Comply with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.  

Qualifications/Requirements  

• Bachelor’s degree in engineering, nursing, biological sciences, a related field, equivalent or related certification in cardiology.
• Typically, a minimum of 5 years of relevant clinical experience, with in-depth knowledge of cardiology, and related cardiovascular technologies
• Direct patient support in Cath lab and operating room is a plus.
• Availability for to work on call for emergent clinical trial support required.
• Ability to work in a highly matrixed and geographically diverse business environment.
• Ability to leverage and/or engage others to accomplish projects.
• Advanced verbal and written communications with ability to effectively communicate at multiple levels in the organization. Exceptional presentation and influence skills.
• Required clinical research experience in medical devices.
• Knowledge of Good Clinical Practices and trials, including feasibility IDE.
• Multitasks, prioritizes, and meets deadlines in timely manner.
• Strong organizational and follow-up skills, as well as attention to detail.
• Ability to travel approximately 70% domestically.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Communication, Customer Centricity, Innovation, Market Expansion, Market Research, Medicines and Device Development and Regulation, Proactive Behavior, Problem Solving, Product Knowledge, Sales Engineering, Solutions Selling, Strategic Sales Planning, Sustainable Procurement, Vendor Selection