Field Performance Manager - Southern California

The Field Performance Manager will be responsible for overseeing and managing the operations of multiple locations within a designated district. The role requires ensuring that all locations within the district meet and exceed customer service expectations, operational goals, and revenue targets. 

Key Responsibilities: 

• Manage and oversee multiple locations within the designated district 

• Ensure that all locations are staffed with competent and well-trained employees who deliver exceptional customer service 

• Implement and enforce standard operating procedures to maintain consistency in service quality and operational efficiency 

• Conduct regular audits of location operations to ensure compliance with company standards, policies, and procedures 

• Develop and implement marketing strategies to increase customer traffic and revenue growth 

• Provide leadership and mentorship to location managers and staff to promote a positive work environment and foster employee development 

• Monitor and analyze financial performance metrics to identify areas for improvement and develop plans to increase profitability 

• Ensure that all locations adhere to local, state, and federal regulations governing the industry 

Qualifications: 

• Bachelor's degree in Business Administration, Management or related field preferred 

• Minimum of 5 years of experience in a district management or multi-unit management role in the industry or related automotive industry 

• Strong leadership, communication, and interpersonal skills 

• Proven track record of achieving revenue targets and operational objectives 

• Excellent organizational and time management skills 

• Ability to analyze financial data and develop action plans to improve performance 

• Familiarity with local, state, and federal regulations governing the industry 

• Willingness to travel within the district and occasionally outside of the district as needed