At Instabase, we're passionate about democratizing access to cutting-edge AI innovation to enable any organization to solve previously unsolvable unstructured data problems in their industry. With customers representing some of the largest and most complex organizations in the world, and investors like Greylock, Andreessen Horowitz, and Index Ventures, our market opportunity is near infinite.
Instabase offers a consumption-based pricing model where customers can pay only for what they use, aligning directly with the value our products deliver. It empowers our clients to explore our AI Hub platform features extensively, enabling them to uncover crucial business insights. This customer-centric model allows Instabase to glean insights from diverse use cases and behaviors, ensuring we deliver top-tier solutions that provide unmatched advantages for everyday business operations.
With offices in San Francisco, New York, London and Bengaluru, Instabase is a truly global company. We are people-first, and we've built a fearlessly experimental, endlessly curious, customer obsessed team who work together and help organizations around the world turn their unstructured data into insights instantly.
Instabase’s go-to-market (GTM) teams own the end-to-end customer experience solving problems with Instabase - discovering the right problems, demonstrating solutions, proving value, and launching to production.
Instabase is seeking a highly accomplished and visionary Field CTO to join our growing team. As a Field CTO, you will be a strategic technical leader and a critical bridge between Instabase's product and engineering teams, our sales organization, and our most strategic enterprise customers. You will leverage your deep technical expertise, architectural acumen, and business insight to drive the adoption of Instabase's platform, articulate its transformative value, and influence our product roadmap based on direct market feedback.
This is an executive-level, customer-facing role requiring exceptional communication skills, a profound understanding of AI/ML and enterprise automation, and the ability to inspire confidence and drive change within complex organizations.
What You'll Do:
Strategic Customer Engagement & Advisory:
- Serve as a trusted strategic technical advisor to C-level executives, IT leadership, and business stakeholders within our most strategic accounts, influencing their long-term technology roadmaps and digital transformation initiatives.
- Lead high-level technical and architectural discussions and strategic workshops, identifying profound customer challenges and aligning them with Instabase's visionary solutions.
- Translate complex technical and AI concepts into clear, compelling business value propositions, articulating Instabase's transformative impact on their core strategic imperatives.
- Cultivate and deepen executive-level relationships, fostering long-term partnerships built on shared strategic vision and mutual growth.
- Collaborate with sales on strategic opportunities, providing executive-level technical credibility and thought leadership to shape deal strategy and customer perception.
- Advise on sophisticated solution architectures, guiding customers on how Instabase can integrate strategically into their enterprise ecosystem, addressing future-state data security, governance, and scalability at an executive level.
- Act as a principal subject matter expert on competitive and market trends, strategically positioning Instabase's differentiation and unique advantages to drive mindshare and market leadership.
Product & Market Feedback Loop:
- Gather critical market intelligence and customer requirements, translating them into actionable insights for Instabase's product and engineering teams.
- Influence the product roadmap and strategy by advocating for features and capabilities that address emerging market needs and customer pain points.
- Identify new use cases and market opportunities for the Instabase platform.
Thought Leadership & Evangelism:
- Represent Instabase as a thought leader at industry conferences, webinars, and executive briefings.
- Develop and contribute to technical whitepapers, blog posts, and other content that showcase Instabase's capabilities and vision.
- Be an external voice for Instabase, sharing our vision for AI-powered automation and its impact on the enterprise.
- Leverage your professional network to engage in thought-provoking dialogue, driving industry discourse and shaping perceptions of Instabase's leadership in AI automation.
Internal Enablement & Mentorship:
- Provide advanced technical training and mentorship to Instabase's sales engineering, professional services, and sales teams.
- Help develop best practices, reference architectures, and reusable assets to improve sales efficiency and solution delivery.
What You'll Bring:
Experience:
- 10-15+ years of experience in enterprise software, with 5+ years in a customer-facing technical leadership role (e.g., Field CTO, Principal Solutions Architect, Enterprise Architect, Distinguished Engineer, or similar).
- Proven track record of success in supporting complex, multi-million dollar enterprise sales cycles.
- Extensive experience with AI/ML technologies, intelligent document processing (IDP), enterprise automation, and/or low-code/no-code platforms.
- Deep understanding of enterprise IT landscapes, including cloud platforms (AWS, Azure, GCP), data management, security, and integration patterns.
Technical Acumen:
- Expert-level knowledge of AI/ML concepts, models, and practical applications in a business context.
- Strong architectural skills, capable of designing scalable, resilient, and secure solutions for large enterprises.
- Familiarity with data governance, compliance, and regulatory requirements (e.g., GDPR, HIPAA, financial services regulations) is a plus.
- Hands-on experience with relevant technologies (e.g., Python, APIs, microservices, various database technologies).
Soft Skills:
- Exceptional communication, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to both highly technical and non-technical executive audiences.
- Strategic thinker with strong business acumen, capable of identifying and quantifying business value.
- Demonstrated ability to influence and build consensus without direct authority.
- Self-motivated, proactive, and able to work autonomously in a fast-paced, dynamic environment.
Education:
- Bachelor's degree in Computer Science, Engineering, or equivelant related technical field.
- Master's degree or Ph.D. in a relevant field is a significant plus.
Bonus Points:
- Experience working in a high-growth startup environment.
- Prior experience in consulting or professional services.
- Publications, patents, or significant contributions to open-source projects.
- Specific industry expertise in Financial Services, Insurance, Healthcare, or Public Sector.
Instabase is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.
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