Fall Intern, Product Education (AXS)

Fall Intern,  Product Education (AXS)

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

About AXS

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we've consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We're passionate about improving the fan experience and providing game-changing solutions for our clients, and we're always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.

Job Summary:

AXS is seeking a product education Intern for the fall. In this role, you’ll help improve the learning experience for internal teams and B2B clients by supporting content creation, training coordination, and research into adult learning best practices. You’ll assist with drafting and uploading training materials, organizing content in our LMS, and gathering feedback to ensure clarity and engagement.

Key Responsibilities

• Assist in drafting, editing, and updating knowledge base articles and training materials.
• Format, organize, and upload learning content into our Learning Management System (LMS).
• Conduct research on adult learning trends, instructional design best practices, and peer communities.
• Support the planning and coordination of internal and external training events.
• Collect and summarize learner feedback; perform quality assurance checks to ensure content clarity and accuracy.
• Monitor engagement metrics and help maintain organized training content libraries.

Qualifications

• Must be currently pursuing a degree in Education, Communications, Business, or a related field
• Strong customer service and interpersonal skills
• Highly organized, resourceful, and dependable
• Excellent written and verbal communication skills
• Ability to multi-task and work well under pressure
• Proficient in Microsoft PowerPoint, Excel, and Word
• The AEG Internship Program requires a minimum commitment of 18 hours per week during the fall.

Benefits

• Work on increasingly challenging and engaging real-world projects
• Gain hands-on experience in instructional design, content management, and enablement strategy
• Collaborate with experienced professionals across departments
• Receive mentorship and coaching from team members
• Attend meetings, events, and other networking opportunities

Intern Perks

• Corporate networking
• Resume review
• Access to team events, games, and professional development sessions

Location:

• Los Angeles, California (On-site)

Pay Scale: $19.00 - $21.00

Bonus: This position is not eligible for a bonus under the current bonus plan requirements. 

Benefits: Part-time: This position is not eligible for benefits.

What’s in it for You?

• Extraordinary People – we’re not kidding!
• Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Development and Learning – Opportunities for learning and leveling up through training and education reimbursement.
• Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for over 500 premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Clients include First Avenue, USGA, Red Rocks Amphitheatre, Crypto.com Arena, Coachella, Stagecoach, The O2, and B.League (Japan).

Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

To learn more about our culture and values, visit: https://solutions.axs.com/careers/

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.