Manage and grow Discord and Telegram communities for a crypto casino and sportsbook. Responsibilities include community engagement, events, moderation, volunteer moderator management, announcements, user issue escalation, feedback collection, bot and channel administration, KPI reporting, and community-driven growth campaigns.
The Role
Requirements
BenefitsWhat We Offer
We're looking for a experienced Community Manager who can take a Discord Server from 0 to 10K, who loves the challenge of creating engagement and who has experience working with off-the-rails degen communities.
We're building a Crypto Casino that isn't afraid to push boundaries and try new things. Our product is going to push boundaries and is all in-house devved and we'd love someone who can create a unit of top-tier moderators and keep our Discord server busy, active and hilarious.
What Success Looks Like (First 30 Days)
- Existing server set up reviewed and improved to make it fit for purpose.
- Discord feels alive. People are posting weird stuff. Funny stuff. Complaints are handled immediately, and mods are replying quickly and in the brand ToV.
- Mods/SOPs in place; spam/scam incidents reduced with fast response.
- Weekly events running smoothly (AMAs, tournaments, giveaways, quests).
- Weekly Community reports sent in to management
Community Growth & Engagement
- Run daily community engagement across Telegram + Discord with Discord the number 1 focus (TG is for announcements)
- Create and execute weekly content/event plans: prompts, polls, AMAs, giveaways, quests, leaderboards.
- Build community culture: tone of voice, memes, rituals, community “moments,” and retention loops.
- Identify power users, VIPs, and advocates; create programs that reward loyalty and contribution.
Moderation & Safety
- Maintain a clean environment: remove spam/scams, enforce rules, manage bans/mutes/warnings.
- Set up and manage moderation workflows, escalation paths, and incident response (raids, phishing attempts, impersonators).
- Recruit, train, and manage volunteer mods (where applicable) with clear shifts and activity reports.
Comms & Coordination
- Post and coordinate announcements: product updates, promotions, tournament schedules, results, and updates.
- Liaise with Support/Risk/Payments teams to resolve user issues quickly and escalate serious cases.
- Collect structured feedback from users and report it back to Product/Growth (bugs, feature requests, friction points).
Community Ops & Reporting
- Maintain calendars, pinned posts, FAQs, onboarding messages, bot automations, and channel structure.
- Track and report community KPIs: active users, message volume, sentiment, retention, event participation, support deflection.
Requirements
- 2+ years experience managing communities on Telegram and/or Discord (crypto, iGaming, fintech, gaming, or similar).
- Strong written communication and the ability to match brand tone across platforms.
- Comfortable moderating high-traffic chats and handling conflict calmly.
- Organised and reliable: can run calendars, workflows, and repeatable weekly plans.
- Familiarity with bots, roles, and community tooling (e.g., MEE6, Dyno, Collab.Land, etc.).
- Experience in crypto casinos / sportsbooks / iGaming.
- Experience working with KOLs/influencers and coordinating community-driven campaigns.
- Basic analytics skills (dashboards, KPI reporting, sentiment tracking).
- Event/community growth experience (quests, referral programs, tournaments).
- Daily active community members (TG/Discord)
- Engagement rate (messages per active user, participation in events)
- Community growth (new members, retention)
- Sentiment and issue resolution speed
- Spam/scam reduction and response time
BenefitsWhat We Offer
- Competitive salary + performance bonus
- Fast-paced team and high ownership
- Remote-friendly environment
- Room to grow into Community Lead / Head of Community
Similar Jobs
.png){kind=logo}
AdTech • Cloud • Digital Media • Information Technology • News + Entertainment • App development
Leads video game quality assurance strategy, teams, testing coverage, and processes. Assigns workloads, oversees test plans and risk assessments, reviews bug reports, supports integration and smoke testing, investigates technical issues using debugging tools and logs, and collaborates with developers, designers, producers, and stakeholders to maintain build stability and improve QA workflows, tools, dashboards, and quality standards.
Top Skills:
DevtrackGitHansoftJIRAPerforceUnityUnreal
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Analyze product, customer, risk, and support data to guide decisions across Block’s platforms. Own metrics, forecasting, staffing models, experiments, visualizations, and measurement frameworks. Evaluate risk models and policies for performance, bias, and drift; use AI tools and agent workflows to improve analytical execution. Partner with product, engineering, and risk stakeholders, lead technical standards, build reusable tooling, mentor data scientists, and contribute to hiring.
Top Skills:
Agent WorkflowsAi ToolsData VisualizationSQL
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Partner with R&D and engineering leaders to manage Cloud, Cellular, and AI infrastructure costs. Analyze financial results, produce management reporting, support month-end close, build forecasts, improve reporting models, develop performance KPIs, and drive annual operating plan planning. The role also involves cost optimization, financial modeling, cross-functional collaboration, and using AI tools to streamline reporting and analysis.
Top Skills:
Advanced ExcelAWSChatgptClaudeCursorDatabricksGeminiGleanGoogle SheetsIotNetSuiteSaaSWorkday Adaptive Planning
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
