Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
Job Description:
About the Role
Uniphore is on a mission to help enterprises move from AI experimentation to AI outcomes — and the work that makes that possible starts internally. We're looking for a sharp, resourceful Business Analyst & Executive Support Specialist to provide high-level analytical and administrative support across functions. This role sits at the intersection of strategic research and operational execution, partnering with executives and business leaders to drive informed decisions and keep critical initiatives moving.
What You'll Do
Provide specialized analytical and administrative support to executives and senior managers, relieving them of complex details and high-judgment administrative responsibilities
Lead continuous and ad hoc research and data analysis projects, transforming raw information into clear, actionable insights
Analyze business problems end-to-end — from defining the approach and gathering data, to compiling findings and preparing reports and recommendations
Coordinate activities and communications across departments and with external stakeholders, ensuring alignment and follow-through
Engage with personnel across all organizational levels to gather information, surface insights, and prepare executive-ready reports
Handle sensitive, confidential, and business-critical work with discretion and professionalism
Support initiatives across various functional areas as business needs evolve
What You Bring
Strong analytical mindset with the ability to structure ambiguous problems and communicate findings clearly
Exceptional organizational skills and attention to detail in a fast-paced, high-growth environment
Comfort working across functions and organizational levels with professionalism and confidence
Discretion and sound judgment when handling confidential or sensitive information
A bias toward action and a collaborative, get-things-done attitude
Benefits:
In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.
Location preference:
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.
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