Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
Job Description:
What You Will Be Doing
- Provide day-to-day administrative support for several members of our leadership team, including C- Suite Executives
- Proactively anticipate what is required to make each executive(s) successful, allowing them to support their leadership teams and their broader organization.
- Manage the coordination of internal and external meetings and interviews, including heavy calendaring and conference room booking.
- Extensive calendar management and travel planning for internal and external meetings.
- Prepare international travel arrangements and itineraries, and meticulously file expenses.
- Partner with internal stakeholders on projects, initiatives, and events.
- Work flexibly in terms of responsibilities and responsiveness.
- Plan team offsite meetings, onsite meeting, and events.
- Act as a liaison both internally and externally, always maintaining a sense of professionalism and collaboration.
The ideal candidate will have a majority of these demonstrated qualifications, attributes, and experience:
- Have 5+ years prior experience in an administrative support role, supporting multiple leadership calendars concurrently.
- Friendly, upbeat attitude, and flexibility in terms of responsibilities and responsiveness with a positive “can-do” spirit
- Trustworthy - has impeccable discretion with access to sensitive company, customer, and personal information.
- Problem solver - proactively and efficiently identifies creative solutions
- Be a self-starter - knows when to trust instincts, take initiative, and ask for help
- Able to anticipate demands, gather the pulse and sentiment of the team, and be a sounding board for executive(s)
- Work independently - able to work under little direction and exercise sound judgment when making time-sensitive decisions
- Be a quick learner with the ability to figure out new systems and adapt on the go.
- An excellent communicator, both written, and verbal.
- Be technologically proficient. Including but not limited to Microsoft Office including Outlook as well as Concur, TripActions and NetSuite.
- Are a reliable teammate - able to thrive in a team setting, willingness to help others, while also being able to work independently.
- Meet deadlines and following company policies & procedures.
- Be highly organized, efficient, and demonstrate innate attention to detail.
- Be extremely adaptable to the ever-changing needs of a fast-growing technology company.
- Bachelor’s degree or equivalent work experience
Bonus Points:
- Previous experience working with multiple leaders in a fast-paced, rapidly changing environment preferably in technology, media, internet, or related companies
Hiring Range:
The specific rate will depend on the successful candidate's qualifications and prior experience.
In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.
Location preference:
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.
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