Demand.io is a technology company based in Santa Monica, CA focused on building digital consumer shopping platforms and experiences that help consumers find and acquire the things they'll love.
Founded in 2009, we're a self-funded, profitable company running multiple e-commerce consumer products at scale, generating over $1B in annual transaction volume for our retail partners. Our success comes from our ability to innovate, retain top talent through profit-sharing, and operate efficiently and decisively with an agile, lean startup ethos emphasizing profitability and sustainable, organic product growth.
Our portfolio includes Simplycodes, a social savings platform, and Product.ai, an upcoming AI assistant for shopping. Our products are used by millions of shoppers to facilitate thousands of purchase decisions daily. We drive over $1 billion in e-commerce transaction volume through our network of shopping applications annually.
Who we're looking for
We're seeking a talented, ambitious, intelligent, creative administrative, support, and operations professional to join our team as Executive Assistant & Operations Lead. This is an expansive, mission critical EA and operations management role in which you'll shadow the CEO and assist in leading various projects, initiatives, core processes and operations.
This demanding role requires a high level of problem solving skill, blend of IQ and EQ, resilience in high stress and fast moving environment, curiosity and ability to learn new skills and topics quickly, and a desire to contribute to a team in a highly technical, engineering-driven startup atmosphere. This is an ideal position for an Executive Assistant with an interest in business operations, HR, and people operations looking to gain additional exposure, have more impact and gain increased responsibility, with an eye towards career growth towards a Chief of Staff or Operations Manager role.
What you'll do

• Shadow our CEO, assisting as needed to coordinate the operations of the team, office, strategic initiatives, events, and special projects.
• Understand business priorities, anticipate needs, and work proactively to drive improvements, create solutions, and remove obstacles to achieve complex organizational and executive goals. Demonstrate a high level of integrity and discretion in handling confidential information, collaborating with leadership and stakeholders with professionalism and results-oriented mindset.
• Take ownership over team, planning, logistics projects as needed. Demonstrate initiative, management acumen, and adaptability, as you'll be tasked with a wide variety of projects in support of the CEO in the areas of executive planning, HR, finance, legal, office management, and other administrative areas.
• Track and help the CEO drive completion of key deliverables as needed. Assist with project management and coordination across complex and fast moving projects. Be adept, insightful, and fast using project management tools such as Notion.
• Assist the CEO with calendaring, communications management, event coordination, travel planning, special project execution, personal tasks.
• Manage the ongoing operation, organization, optimization of our newly launched office space, including office amenities, office systems, kitchen & food, recreation spaces & facilities, and physical work facilities. Be the primary point of contact and creative problem solver for all office related issues.
• Manage essential HR operations for our team. Liaising with vendors and internal systems to coordinate employee processes and communications including payroll, benefits administration, HR policies, on-boarding & off-boarding, perks programs, wellness programs, team events, and more.
• Plan events, including team building events, parties, office meetups, guest presentations, user feedback sessions, creator networking events, content and filming projects, and more.
• Handle accounting, budgeting, compliance, legal contracts, and document management support tasks and projects as needed.

About you

• 4+ years in a professional, fast-moving, demanding administrative / executive support or operations role.
• You're a creative, energetic, proactive administrative professional looking for an EA role with expanded responsibility and impact. You're seeking to take on large, mission critical projects and play a central role in a company's success.
• You're first and foremost a support professional, seeking to support executives and teams to achieve their goals, proactively assisting, taking on tasks, removing obstacles, and working to help your team succeed. Beyond support work, you additionally want to take on larger projects and deeper responsibilities which give you opportunities for self-directed, autonomous work and delivery of larger outcomes with significant impact.
• You're comfortable with basic HR concepts such as payroll and benefits administration. You can take on basic accounting tasks like reconciliation or accessing and printing reports. You're well versed in reviewing documents and legal contracts to extract specific information, summarize, or to quality check for errors.
• The idea of working in a fast moving, dynamic, and technical artificial intelligence (AI) startup excites you and motivates you.
• You have a growth-oriented mindset and seek to grow in your career, learning new skills and expanding your scope of responsibilities.

About the job

• Starting total cash compensation: $110,000 - $140,000 DOE.
• Stock options: 0.05% to 0.10% initial grant.
• Eligibility for our Equity Partners program, a profit-sharing system tied to individual and company performance.
• Our core values are innovation, empowerment, and continuous growth. We seek team members who want to take on significant ownership, have the natural desire to learn and grow, and who have an innate passion for products, innovation, and serving customers.
• Significant ownership, with opportunities for career growth and leadership. We invest in our people, positioning you to expand your skillset and knowledge and level up in your career.
• Our Santa Monica HQ is a newly completed state-of-the-art technology development facility offering prodigious open space, open work setup, large recreation & break room with free food, silence / focus facilities, podcasting studio, and sweeping views from the ocean to downtown.
• Full access to premium AI services, including ChatGPT Plus, Gemini Advanced, Perplexity Pro, GitHub Copilot, Midjourney Pro, Anthropic Claude, Notion, and more.
• Full coverage of your home internet and mobile phone plans (Equity Partners program benefit).
• All meals provided free daily, fully stocked kitchen with free food, snacks, coffee and drinks.
• Regular team-building events, dinners and activities.
• Premium health coverage including comprehensive PPO and HMO options, along with full dental and vision coverage, paid 100% for all your dependents.
• Sponsorship for all ongoing education, courses, books and certifications.
• 401K program.
• Empowered, flexible, high trust work culture. Unlimited PTO.
• Relocation assistance available.
• H1B sponsorship available.

Learn more about us at https://demand.io.