The Executive Assistant will support the executive team, manage scheduling, coordinate meetings, and welcome guests at Bilt's NYC office, while ensuring smooth office operations.
What is Bilt?
Bilt is the loyalty program for renters, transforming rent payments into valuable rewards while connecting members with exclusive Neighborhood Benefits™.
With every on-time rent payment, members earn Bilt Points – the industry's most valuable and flexible points currency which they can transfer 1:1 to their favorite airline miles and hotel points, use them for future rent payments, redeem for everyday purchases, or save them for a down payment on a home. Plus, they can build their credit history by automatically reporting their rent payments to all three major credit bureaus for free, and unlock exclusive rewards on the 1st of every month with Rent Day®.
As part of being a Bilt Member, they also get even more value at over 40,000 merchants nationwide with exclusive Neighborhood Benefits™ at local restaurants, fitness studios, pharmacies, on Lyft rides, and more.
In partnership with the top multifamily owners and operators across the country, Bilt has become the largest network of homes that reward their residents on rent, managing payments for over 4.5MM units across the nation.
Residents who live in the network make payments directly through the Bilt Payment Center and get access to benefits including additional earn opportunities on new leases, renewals, and more.
What’s the role?
We are looking for a Front Office and Executive Assistant to support our executive team and serve as the first face of Bilt at our NYC headquarters. This person will be physically stationed at the front of our office and welcome everyone who walks through the door, from candidates and partners to guests and teammates.
This is a highly visible role for someone who is dependable, detail-oriented, and genuinely positive. You believe no task is too small, you notice the details others miss, and you are comfortable juggling multiple high-priority needs simultaneously. You will help keep our executives focused, keep our office running smoothly, and help our people feel supported.
In this role, you will own…
- Welcome and greet anyone entering the Bilt office and make sure they feel comfortable and taken care of
- Staff the front of the office throughout the day and keep things running smoothly
- Manage complex scheduling and calendar coordination for members of the executive team using Google Workspace
- Coordinate meetings, room logistics, and on-site meeting needs
- Perform ad-hoc personal assistant requests
- Act as a trusted point of contact and use good judgment when handling sensitive or confidential information
- Jump in wherever needed, from small day-to-day tasks to urgent, high-priority requests
- Balance multiple competing priorities while staying organized, responsive, and calm
- Assist the People team with office events, external coordination, and culture-related initiatives as needed
- Communicate clearly and thoughtfully with teammates, leaders, and external partners
In terms of qualifications, we’re seeking:
- 2+ years of experience in an executive assistant, office assistant, or similar role
- Strong working knowledge of Slack and Google Workspace, including Gmail, Calendar, Docs, and Sheets
- Comfortable being stationed at the front of the office and serving as the primary greeter
- Extremely detail-oriented with strong organizational instincts
- A positive, no task is too small mindset
- High emotional intelligence and good discretion
- Strong written and verbal communication skills
- Proven ability to juggle multiple high-priority requests without things slipping
- Someone who takes pride in being helpful and making things run better
Benefits:
- Compensation - We offer a competitive salary with a meaningful stake in the company via equity and our performance bonus program.
- Medical Insurance (for you and your loved one) - We offer a variety of different subsidized medical plans (with dental and vision), including a free HDHP with a company-sponsored HSA contribution. We have you covered from Day 1.
- Wellness Benefits - Enjoy a One Medical Membership, Wellhub (Gympass) Access, family planning programs and more, on us.
- 401k plan with a match - Retirement may feel more like a pipe dream than a reality but we’re here to help you get there.
- Commuter FSAs - We believe the best ideas come from being together in one place. We just don’t think getting there should be so expensive.
- UNLIMITED PTO - Because we believe that working hard shouldn’t mean always working. Take time for yourself as often as you need it.
- Exclusive Employee only Bilt Points - We give our employees unique opportunities to earn points throughout their time at Bilt.
- Team Events - We believe in human connection so we hold events to help our employees break from the monotony of the typical work week.
At Bilt Rewards, we believe in transparency and we do our best to make sure the company and our candidates are on the same page as it relates to compensation. In addition to posting salary ranges for our open roles, candidates should expect to be asked about compensation expectations and requirements early on in their interview process. Our goal is to highlight when expectations and Bilt’s salary range may be out of sync, and work with the candidate to determine whether it makes sense to continue conversations.
We are considering candidates with differing levels of expertise for this position. Leveling will be based upon your experience and performance in the interview process.
Where a new hire falls within a range will be based on their individual skills and experience, and how these competencies compare across other employees in the same role. Bilt's bands are designed to allow for individual compensation growth within the role. As such, new hires typically start at the lower end of the range. Bilt rewards performance and outcomes - should you join the company, you will have the opportunity to grow your salary over time.
The salary range for an Executive Assistant / Receptionist is $65,000 - 75,000 and will be eligible for equity and an annual performance-based bonus.
Top Skills
Google Workspace
Slack
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