EverPro - Growth Product Manager

Growth Product Manager – REMOTE

EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at EverCommerce.com.

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://www.evercommerce.com/about-us/careers/

We are looking for a Growth Product Manager to focus on Kickserv, one of our EverPro products. Kickserv is an easy-to-use field service management software that helps general contractors and home services professionals manage leads, schedule jobs, generate invoices, and collect payments from anywhere. Mobile applications for iOS and Android allow technicians to take Kickserv on the go, and seamless integrations with applications like QuickBooks, Stripe, and more provide all the tools you need in one place.

We are seeking a dynamic and data-driven Growth Product Manager to join our small, focused team and drive product-led growth initiatives. The ideal candidate will work closely with the Kickserv team, identifying and executing strategies to increase customer acquisition, engagement, and retention for our Kickserv product.

Responsibilities:

• Develop and implement growth strategies to optimize the entire customer journey, from acquisition to retention and expansion
• Analyze customer data, market trends, and competitor actions to identify growth opportunities and inform product strategy
• Design and execute A/B tests and experiments to validate hypotheses and optimize product features and the user experience
• Collaborate with cross-functional teams including marketing, engineering, and sales to align growth strategies with company goals
• Optimize user onboarding processes to improve initial customer experience and reduce time to value
• Contribute to the product roadmap with growth-focused initiatives, ensuring alignment with overall business objectives

Skills and Experience needed for success in this role:

• 5+ years of experience in product management within the SaaS industry
• Proven experience in a growth product management role within the SaaS industry
• Proven success in refining product features and user experiences through experimentation
• Strong analytical skills with the ability to interpret complex data and translate it into actionable insights
• Experience in conducting market research, competitor analysis, and identifying product differentiation opportunities
• Familiarity with Agile methodologies and experience working in an Agile development environment. 
• Proficiency in analytics tools and A/B testing methodologies
• Excellent communication and presentation skills, with the ability to articulate strategies clearly to stakeholders
• Comfort with calculated risks and rapid iteration, appreciating the value of exploring areas with asymmetric upside.  

Where: [No location required, some travel, maybe once a quarter at most]
The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States or Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.

Benefits & Perks (IF OPEN TO US AND CANADA):

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
• Robust health and wellness benefits, including an annual wellness stipend
• 401k or RRSP with company match
• Annual wellness stipend
• Flexible and generous paid time off
• Employee Stock Purchase Program

Benefits & Perks (JUST CANADA):

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
• Robust wellness benefits, including an annual wellness stipend
• 3 weeks of vacation to start, a paid volunteer day of your choosing, plus 2 floating holidays to celebrate anything of significance to you 
• Employee Stock Purchase Program
• Registered Retirement Savings Plan (RRSP) with 4% company match 

Benefits and Perks (JUST U.S.):

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
• Robust health and wellness benefits, including an annual wellness stipend
• 401k with up to a 4% match and immediate vesting
• Flexible and generous (FTO) time-off
• Employee Stock Purchase Program
• Student Loan Repayment Program

Compensation: {US BRANDS ARE REQUIRED TO POST SALARY RANGES} The target base compensation for this position is $120,000USD to $140,000USD per hour/year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.