EverPro - Director of Payments Growth, PLG

About EverCommerce

EverCommerce is a leading service commerce platform, providing end-to-end software solutions that help service-based businesses accelerate growth, streamline operations, and improve customer experiences. Our portfolio spans healthcare, fitness, wellness, and home & field services, with vertical SaaS solutions that are trusted by hundreds of thousands of small businesses worldwide.

As part of our growth strategy, we are investing deeply in payments innovation and embedded financial services across our portfolio. Joist and Invoice Simple are two of our fastest-growing solutions serving trades professionals and small business owners, helping them invoice, get paid, and run their businesses seamlessly.

Role Overview

We are seeking a Director of Payments Growth, Product-Led Growth to drive the vision, strategy, and execution of payments within our Joist and Invoice Simple platforms. This role will sit at the intersection of product, payments, and go-to-market strategy, with a mandate to accelerate product-led adoption and monetization of payments.

The ideal candidate is a strategic leader with deep experience in embedded payments, SaaS monetization, and product-led growth (PLG), with a proven track record of scaling payments adoption and revenue across SMB-focused platforms.

Key Responsibilities

· Payments Strategy & Vision

o Define and own the end-to-end payments strategy for Joist and Invoice Simple, ensuring alignment with EverCommerce’s overall payments and fintech roadmap.

o Identify new opportunities for embedded financial products (ACH, instant payouts, wallets, BNPL, etc.) tailored to trades and small business customers.

· Product-Led Growth Execution

o Develop and execute PLG motions to increase adoption and engagement with payments features, including onboarding flows, pricing experiments, feature packaging, and in-app education.

o Partner closely with Product, Design, and Engineering to ensure payments features are seamlessly integrated into the customer journey.

· Revenue & Growth Ownership

o Build and own payments KPIs including attach rate, volume, revenue, churn reduction, and customer LTV.

o Drive experimentation and analytics to optimize pricing, monetization, and payments adoption at scale.

· Cross-Functional Leadership

o Collaborate with Marketing, Sales, and Customer Success to align product-led initiatives with lifecycle campaigns, education, and support.

o Partner with Finance and Executive Leadership to forecast, track, and report on payments performance.

o Stay ahead of fintech and payments trends relevant to SMB and trades industries, informing product roadmap and strategic bets.

Qualifications

· 10+ years of experience in payments, fintech, or SaaS strategy, with at least 5 years in a senior leadership role.

· Proven success scaling embedded payments adoption and revenue within a SaaS or SMB-focused product.

· Strong understanding of product-led growth mechanics and ability to translate PLG strategy into execution.

· Data-driven decision maker with strong analytical skills and ability to drive strategy through experimentation.

· Excellent communication, leadership, and stakeholder management skills.

· Experience with field services, construction trades, or SMB-focused platforms is a plus.

Why Join EverCommerce?

· Play a pivotal role in shaping the payments future for two of the fastest-growing SMB SaaS platforms in North America.

· Collaborate with a talented, mission-driven team focused on empowering small businesses to thrive.

· Competitive compensation, equity, and benefits package.

· Opportunity for high impact in a fast-moving, growth-oriented company.

Where: Denver or Remote, some travel required each quarter The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States or Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.

Benefits & Perks (IF OPEN TO US AND CANADA):

· Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid

· Robust health and wellness benefits, including an annual wellness stipend

· 401k or RRSP with company match

· Annual wellness stipend

· Flexible and generous paid time off

· Employee Stock Purchase Program

Compensation: The target base compensation for this position is $165,000 to $195,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.