EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at EverCommerce.com.
We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://www.evercommerce.com/about-us/careers/
Role Summary
The Director of GTM Enablement builds and scales the foundational enablement framework that supports consistent, high-quality Sales and Customer Experience execution across EverPro’s multi-brand organization. This role ensures Sales and CX teams are prepared to execute new acquisition, expansion, and customer growth motions through structured onboarding, role-based development, standardized playbooks, and ongoing readiness.
Operating across 16 brands and multiple GTM roles (AEs, AMs, SDRs, Sales Leaders, and CX teams), this leader partners closely with Sales and CX Leadership, Sales Operations, Product Marketing, and RevOps to align enablement with GTM strategy, processes, systems, and operating cadences—driving clarity, consistency, and execution at scale.
Key Responsibilities
Lead the Sales and CX enablement strategy, ensuring readiness, consistency, and execution across all GTM roles.
Design and deliver scalable onboarding and role-based development programs aligned to acquisition, expansion, and customer growth motions.
Build and standardize GTM playbooks, sales methodologies, and messaging to support consistent customer engagement across brands.
Partner with Sales and CX Leadership to define productivity, readiness, and coaching frameworks.
Leverage AI-enabled tools and insights to improve content personalization, training reinforcement, and seller and CX readiness at scale.
Align enablement with Sales Operations, CX Operations, Product Marketing, and RevOps to ensure consistency across processes, systems, and tools.
Own enablement content, tools, and knowledge management to drive adoption, accessibility, and governance.
Drive ongoing readiness through certifications, reinforcement programs, and structured updates.
Measure enablement impact through ramp time, productivity, attainment, retention, and tool adoption metrics.
Requirements & Experience
Bachelor’s degree and/or equivalent experience.
10+ years of experience in GTM Enablement, Sales Enablement, Sales Operations, or related GTM roles. Experience in the Field Services industry and/or high velocity SMB business is a plus.
Prior experience as a Director or senior people leader owning enablement strategy and execution.
Proven track record of building and scaling enablement foundations, including onboarding, playbooks, and development programs.
Experience supporting multiple GTM roles, including Sales (AEs, AMs, SDRs, Sales Leaders) and Customer Experience teams.
Demonstrated success operating in a complex, multi-product or multi-brand environment.
Strong cross-functional leadership experience partnering with Sales, CX, Product Marketing, and RevOps.
Ability to prioritize and deliver impact in a resource-constrained environment.
Data-informed mindset with experience measuring enablement performance and business outcomes
Benefits and Perks:
Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
Continued investment in your professional development
Day 1 robust health and wellness benefits, including an annual wellness stipend
401k with up to a 4% match and immediate vesting
Flexible and generous (FTO) time-off
Employee Stock Purchase Program
Compensation: The target base compensation for this position is $170,000 to $185,000 USD per year with a variable component in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.
EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!
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