Client Relations and Events Manager

The Retail Client Relations and Events Manager leads all bespoke client-related events and activations in the market in close partnership with the Director of High Jewelry. Resourceful and creative with great taste, they are a key ally to Tiffany store teams in creating unique and memorable experiences for our clients.

Responsibilities

· Develop and execute creative ideas to animate stores in market (in-store and virtually) during festive moments, product launches, High Jewelry events and ad hoc product events

· Act as main contact with production companies, agencies, and vendors to support client actions strategy.

· Source and manage relationships with vendors with a high taste level appropriate to the Tiffany aesthetic.

· Create and manage regional calendar of client actions and events

· Work closely with corporate partners to ensure brand standards are maintained yet support a localized approach.

· Collaborate with store partners to ensure smooth-running of all event elements by providing on-site support at all events.

· Manage event logistics (invitations, gifts, guest lists, RSVPs, travel, billing and invoices)

· Partner with merchandising and other corporate partners on event support and launch strategy.

· Manage market client actions budget.

· Generate post-event reporting/ROI analysis to gain insight into event/activations retail impact.

Qualifications

· 7+ years of event management experience in luxury retail or hospitality

· Experienced with managing and coordinating teams

· Strong organizational and time management skills

· Problem solver, solution oriented, and agile

· Team oriented with excellent interpersonal and relationship building skills

· Ability to travel as needed in the US

The hiring range for this position ranges from $111,350 - $157,200. The rate of pay offered will be dependent upon
candidates’ relevant skills and experience.