Event Operations Associate

The Group:
Morningstar's mission is to empower investor success. The Experiential Marketing Team, part of the Global Content & Platforms group, brings Morningstar's mission to life through impactful event experiences. We design and execute events that highlight our data, insights, and commitment to investors. From the Morningstar Investment Conference U.S.-our flagship event-to a variety of internal and brand-building programs, we create moments that connect our audiences to the heart of Morningstar's story.
The Role:
Join our dynamic Experiential Marketing team as an Events Operations Associate, where you'll gain hands-on experience with industry-leading event technology and play an important role in bringing events to life. This is a great opportunity for someone who is eager to learn, loves working in a fast-paced environment, and is passionate about delivering exceptional experiences.
In this role, you'll support a variety of event tech tools, collaborate with seasoned Event Managers, and contribute to both pre-event planning and on-site execution. You'll build a strong foundation in event operations, marketing, and project coordination-setting the stage for long-term growth in the events industry.
This position is based in our Chicago office. To foster continuous collaboration, we follow a hybrid policy in which a minimum of 3 days onsite is required.
Key Responsibilities:
Support the Experiential Marketing team with a focus on event technology and onsite event operations, including:

• Registrant Email Campaign Management
• Push Notification Management
• Audience Engagement Tools (Q&A & Polling)
• Survey Creation & Deployment
• Registration Management
• Mobile Event App Setup & Maintenance
• Speaker Resource Center Administration
• Exhibitor Resource Center Administration
• Reporting & Data Analysis

Additional Responsibilities:

• Inbound Email Inbox Management
• Onsite Registration Desk Support
• "Event in a Box" System & Materials Coordination
• Support Sr. Marketing Manager in external marketing efforts as needed
• General Administrative Support

What We're Looking For:

• 1-3 years of experience in events, marketing, or an operations role
• Familiarity with Cvent or similar event platforms is a plus
• Strong communication and interpersonal skills
• Highly organized with the ability to manage multiple projects and deadlines
• A team player with a positive attitude and a willingness to learn
• Bachelor's degree preferred

This role is ideal for someone early in their career in events, interested gaining real-world experience in a supportive, collaborative environment. If you're energized by details, technology, and creating seamless attendee experiences, we'd love to meet you.
Compensation and Benefits
At Morningstar we believe people are at their best when they are at their healthiest. That's why we champion your wellness through a wide-range of programs that support all stages of your personal and professional life. Here are some examples of the offerings we provide:

• Financial Health
  • 75% 401k match up to 7%
  • Stock Ownership Potential
  • Company provided life insurance - 1x salary + commission

• Physical Health
  • Comprehensive health benefits (medical/dental/vision) including potential premium discounts and company-provided HSA contributions (up to $500-$2,000 annually) for specific plans and coverages
  • Additional medical Wellness Incentives - up to $300-$600 annual
  • Company-provided long- and short-term disability insurance

• Emotional Health
  • Trust-Based Time Off
  • 6-week Paid Sabbatical Program
  • 6-Week Paid Family Caregiving Leave
  • Competitive 8-24 Week Paid Parental Bonding Leave
  • Adoption Assistance
  • Leadership Coaching & Formal Mentorship Opportunities
  • Annual Education Stipend
  • Tuition Reimbursement

• Social Health
  • Charitable Matching Gifts program
  • Dollars for Doers volunteer program
  • Paid volunteering days
  • 15+ Employee Resource & Affinity Groups

Total Cash Compensation Range
$58,150.00 - 98,875.00 USD Annual
Inclusive of annual base salary and target incentive
Morningstar's hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. While some positions are available as fully remote, we've found that we're at our best when we're purposely together on a regular basis, typically three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.
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